Property Adjuster – Field Estimating
Not Disclosed•Full-TimeOn-site
location_onSelden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States
About the Role
As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility involves traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.
You will wear multiple hats in this role, acting as a Customer Service Expert who leads with empathy, an Investigator who confidently interprets policies, an Effective Communicator who tailors interactions to customer preferences, a Negotiator who handles complex settlements, a Problem Solver who utilizes critical thinking in a fast-paced environment, and a Recorder who ensures accurate documentation to protect the company financially.
Location & Training
This role requires residency within the greater metropolitan Detroit, MI area. While the position is primarily on-site, you will travel to customers' homes and handle virtual claims nationwide. A key component of your journey includes comprehensive training designed to build a claims foundation and understand daily systems and processes. Please note that you will be required to attend a 2-week training program in Dallas, TX.
Hiring Process & Licensing
As a condition of employment, your office or area may require you to obtain an adjuster and/or appraiser license, which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure these license(s) within 60 days of hire. The Hiring Manager will work with you and the Centralized Licensing team to ensure you are properly licensed. You may be eligible for a $1,000 Licensing Sign-On Bonus if you possess the applicable active licenses needed for this role.
Military & Veteran Support
Our organization works with partner companies to source qualified talent for open roles. This position is specifically available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set and experience, please submit your application to follow the next steps.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work location
Work model: On-site
Selden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States
Detroit, Michigan
Key Responsibilities
- check_circleTravel to customer homes to conduct on-site property inspections
- check_circleInvestigate property claims and interpret policies to determine coverage
- check_circlePrepare damage estimates using Xactimate and other software tools
- check_circleDocument claim details accurately and timely in the company claims system
- check_circleHandle virtual claims nationwide using video collaboration platforms
- check_circleNegotiate claim settlements with customers, vendors, and third-party carriers
- check_circleCommunicate claim progress and resolution details to policyholders via phone, email, and video
Requirements
- verifiedReside within greater metropolitan Detroit, MI area
- verified2-3 years previous experience as outside adjuster
- verifiedProficiency in Xactimate and relevant estimating software
- verifiedValid driver's license
- verifiedAbility to carry 50-pound ladder and access 6/12 pitch roof
- verifiedObtain adjuster and/or appraiser license within 60 days of hire if required
Nice to Have
2-3 years of previous experience as an outside adjuster. Proficiency in using Xactimate and other relevant software for estimating.
Benefits & Perks
check_circleComprehensive training program to build claims foundationcheck_circleOngoing training opportunities for continuous improvementcheck_circle$1,000 licensing sign-on bonus for eligible active licenses
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Frequently asked questions about Property Adjuster – Field Estimating at Social Channel Group
What does a Property Adjuster – Field Estimating at Social Channel Group do?expand_more
In this Property Adjuster – Field Estimating at Social Channel Group role, you will travel to customer homes to conduct on-site property inspections; investigate property claims and interpret policies to determine coverage; prepare damage estimates using xactimate and other software tools; and document claim details accurately and timely in the company claims system.
What are the requirements for this Property Adjuster – Field Estimating role?expand_more
Social Channel Group is looking for candidates who meet the following requirements: Reside within greater metropolitan Detroit, MI area; 2-3 years previous experience as outside adjuster; Proficiency in Xactimate and relevant estimating software; Valid driver's license; Ability to carry 50-pound ladder and access 6/12 pitch roof; and Obtain adjuster and/or appraiser license within 60 days of hire if required.
Where is the Property Adjuster – Field Estimating role at Social Channel Group located?expand_more
Property Adjuster – Field Estimating at Social Channel Group is based in Selden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States. This is a on-site role.
Is this Property Adjuster – Field Estimating job remote, hybrid, or on-site?expand_more
Social Channel Group has listed this Property Adjuster – Field Estimating role as on-site.
How much experience is required for this Property Adjuster – Field Estimating role?expand_more
Property Adjuster – Field Estimating at Social Channel Group typically requires 2–3 years of relevant experience at the mid level level.
What skills do you need for the Property Adjuster – Field Estimating role at Social Channel Group?expand_more
Key skills for Property Adjuster – Field Estimating at Social Channel Group include Xactimate; Claimsx Video Collaboration; Home Resident Property & Casualty License; and Appraiser License.
What category does the Property Adjuster – Field Estimating role belong to?expand_more
Property Adjuster – Field Estimating at Social Channel Group is part of the customer services job category on Recrutus.