
location_on1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts and air bags to being an industry leader in pricing sophistication, telematics, and device and identity protection, we are committed to shaping the future of protection.
As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility involves traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. You will also handle virtual claims countrywide, leveraging various platforms to ensure customers receive the highest level of support and resolution, particularly for water losses.
In this role, you will wear multiple hats: acting as a compassionate Customer Service Expert who leads with empathy; a confident Investigator who independently reviews damage and interprets policies; an Effective Communicator who tailors interactions to customer preferences; a skilled Negotiator who handles complex situations with vendors and third parties; a Problem Solver who utilizes critical thinking in a fast-paced environment; and a meticulous Recorder who ensures accurate documentation to protect the company financially.
You are provided with comprehensive training designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job. Please note that you will be required to attend two weeks of training that will take place in Dallas, TX.
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license, including passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. The Hiring Manager will work with you and the Centralized Licensing team to ensure you are properly licensed.
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. Additionally, based on Company Car Guidelines, this role may qualify for a company car depending on annual work mileage. If guidelines are not met, you may be required to use your personal vehicle with mileage reimbursements provided.
Joining our team isn't just a job—it's an opportunity that takes your skills and pushes them to the next level. It encourages you to challenge the status quo and shape the future of protection while supporting causes that mean the most to you. Being part of Allstate means being part of something bigger—a winning team making a meaningful impact.
Allstate is an equal opportunity employer. It is the Company's policy to employ the best qualified individuals available for all jobs. Any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation is prohibited. This policy applies to all aspects of the employment relationship, including hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate generally does not sponsor individuals for employment-based visas for this position. Candidates offered this position will be required to submit to a background investigation.
Work model: On-site
1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
Houston, Texas
Reside within 30 miles of Houston, TX. 2-3 years of previous experience as an outside adjuster. Proficiency in using Xactimate and other relevant software for estimating.