Project Service Technician
Not Disclosed•Full-TimeOn-site
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
About the Role
As a Project Technician, you will be the frontline support for our gaming equipment, ensuring seamless operations from installation to maintenance. This role is critical for maintaining the reliability of our devices at customer locations, directly impacting the user experience.
You will manage a dynamic route, handling everything from initial equipment setup and warehouse preparation to on-site troubleshooting and repairs. Your day involves traveling extensively to deliver products and resolve technical issues, requiring you to balance technical diagnostics with strong customer service. You will serve as the primary point of contact for clerks, management, and customers, ensuring that every assignment is completed efficiently and that inventory levels in your route vehicle are always sufficient to handle unexpected repairs.
Hiring Process
Candidates must meet specific eligibility criteria to proceed, including being at least 21 years old. The selection process includes a comprehensive background check and a drug test. Successful applicants must possess a valid driver's license with a clean driving record, as the role requires frequent travel of over 150 miles per day.
Work Environment
This position is physically demanding and requires a flexible schedule that includes evenings and weekends. Technicians must be prepared to stand for extended periods, utilize hand dexterity for equipment handling, and lift or push weights up to 300 lbs. Visual acuity is essential for reading technical information and operating equipment, while strong communication skills are needed to stay connected with the team and customers on the road.
Work location
Work model: On-site
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Key Responsibilities
- check_circleComplete assigned equipment installs in designated locations
- check_circleAssist in warehouse prep of equipment for installs
- check_circleTroubleshoot gaming devices and perform necessary repairs
- check_circleManage inventory of the route vehicle to ensure parts availability
- check_circlePerform auditing and diagnostic work on equipment
- check_circleComplete all necessary documentation for device entry and logs
- check_circleRespond to assigned service calls for equipment repairs in a timely manner
- check_circleDeliver products from company location to customer locations
Requirements
- verifiedMinimum of one to three years relevant experience
- verifiedMust be 21 years of age
- verifiedMust pass a background check
- verifiedMust pass a drug test
- verifiedValid driver's license
- verifiedClean driving record
Nice to Have
Minimum of one to three years relevant experience with AXIS or EASYLINX
Similar Job Opportunities
Frequently asked questions about Project Service Technician at United Gaming, LLC.
What does a Project Service Technician at United Gaming, LLC. do?expand_more
In this Project Service Technician at United Gaming, LLC. role, you will complete assigned equipment installs in designated locations; assist in warehouse prep of equipment for installs; troubleshoot gaming devices and perform necessary repairs; and manage inventory of the route vehicle to ensure parts availability.
What are the requirements for this Project Service Technician role?expand_more
To qualify for the Project Service Technician at United Gaming, LLC. position, applicants should have: Minimum of one to three years relevant experience; Must be 21 years of age; Must pass a background check; Must pass a drug test; Valid driver's license; and Clean driving record.
Where is the Project Service Technician role at United Gaming, LLC. located?expand_more
Project Service Technician at United Gaming, LLC. is based in Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States. This is a on-site role.
Is this Project Service Technician job remote, hybrid, or on-site?expand_more
United Gaming, LLC. has listed this Project Service Technician role as on-site.
How much experience is required for this Project Service Technician role?expand_more
Project Service Technician at United Gaming, LLC. typically requires 1–3 years of relevant experience at the entry level level.
What skills do you need for the Project Service Technician role at United Gaming, LLC.?expand_more
Key skills for Project Service Technician at United Gaming, LLC. include Axis; Easylinx; and PC Skills.
What category does the Project Service Technician role belong to?expand_more
Project Service Technician at United Gaming, LLC. is part of the customer services job category on Recrutus.
About United Gaming, LLC.
United Gaming, LLC operates within the entertainment industry, specializing in Coin Operated Amusement Machines (COAMs) across Georgia. Headquartered in Stockbridge, the company functions as the largest provider of these machines in the state. It maintains a physical footprint that includes three additional satellite offices located throughout Georgia, supporting its operational reach.
The organization focuses on acquiring businesses and developing a strong management team to optimize revenue streams. United Gaming has demonstrated significant growth within the distributed gaming sector. Its strategic direction involves expanding operations into new jurisdictions beyond its current state presence.
The company aims to deliver high-quality gaming experiences to its clients and partners. By continuing to build its infrastructure and management capabilities, United Gaming seeks to sustain its position in the market and explore further opportunities in the entertainment space.
Browse more roles: All United Gaming, LLC. jobs, customer services jobs on Recrutus.