Program Supervisor
Not Disclosed•Full-TimeOn-site
location_on1194, Atlanta Way, Costa Mesa, Orange County, California, 92626, United States
About Us
VOALA Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA-LA provides a variety of social services to Los Angeles area communities, including Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation.
About the Role
The Program Supervisor I serves as a vital bridge between program staff and organizational leadership, providing experience-based competencies and administrative assistance to fulfill contracted goals. This role is designed for leaders who thrive in high-impact environments, offering guidance and supervision to ensure the delivery of high-quality services to the neediest members of our community.
In this position, you will oversee day-to-day program operations, including intake, service plan creation, and service delivery. You will be responsible for monitoring program compliance, maintaining accurate records, and coordinating outreach with community partners. As a leader, you will mentor staff, identify more efficient ways to achieve program objectives, and ensure that all contractual Key Performance Indicators are met daily.
Our Culture & Commitment
At VOALA, we serve the underprivileged and vulnerable, often dealing with clients facing homelessness, mental illness, substance abuse, and re-entry challenges. This work requires resilience and the ability to perform under emotional stress and conflict. All employees are considered Mandated Reporters and are committed to reporting any instance of physical or sexual abuse to proper authorities.
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Application Instructions
Interested candidates must be prepared to pass a fingerprint clearance and background check, including criminal history, personal references, and employment/education verifications. For more information about our mission and programs, please visit www.voala.org.
Work location
Work model: On-site
1194, Atlanta Way, Costa Mesa, Orange County, California, 92626, United States
Costa Mesa, California
Key Responsibilities
- check_circleSupervise program staff and monitor service delivery to meet grant objectives
- check_circleMonitor program compliance with VOALA policies and maintain documentation
- check_circleCollaborate with community partners to link clients to supportive resources
- check_circleCoordinate daily operations including intake, service plans, and client services
- check_circleMaintain accurate records of services provided in both paper and electronic formats
- check_circleConduct weekly case conferences and monthly audits to ensure record accuracy
- check_circleIdentify and implement efficient methods to achieve program goals and objectives
- check_circleTrain and mentor staff on policies, procedures, and case management practices
Requirements
- verifiedAssociate's degree or 2 years relevant education/experience
- verified6 months supervisory experience in social services
- verifiedPass fingerprint clearance and background check
- verifiedWork authorization in the U.S.
- verifiedAbility to work on-site
Nice to Have
Master of Social Work or related discipline. Experience connecting clients to community and government resources. Experience serving target communities such as veterans, homeless individuals, or at-risk youth. Knowledge of community resources. Experience with HMIS and other relevant databases used by partner service providers. Ability to work with people from various backgrounds and/or limited English capabilities.
Benefits & Perks
check_circleCompetitive medical, dental, vision, and retirement benefits
Similar Job Opportunities
Skills, education and keywords
Skills: Hmis, Case Management, Intake, Service Plans, Case Conferencing, Case Files Audits, Budget Oversight, Project Timelines, Community Outreach, Mandated Reporter.
Education: Associate's degree or equivalent experience; Master of Social Work preferred.
Frequently asked questions about Program Supervisor at Volunteers of America Los Angeles
What does a Program Supervisor at Volunteers of America Los Angeles do?expand_more
In this Program Supervisor at Volunteers of America Los Angeles role, you will supervise program staff and monitor service delivery to meet grant objectives; monitor program compliance with voala policies and maintain documentation; collaborate with community partners to link clients to supportive resources; and coordinate daily operations including intake, service plans, and client services.
What are the requirements for this Program Supervisor role?expand_more
To qualify for the Program Supervisor at Volunteers of America Los Angeles position, applicants should have: Associate's degree or 2 years relevant education/experience; 6 months supervisory experience in social services; Pass fingerprint clearance and background check; Work authorization in the U.S.; and Ability to work on-site.
Where is the Program Supervisor role at Volunteers of America Los Angeles located?expand_more
Program Supervisor at Volunteers of America Los Angeles is based in 1194, Atlanta Way, Costa Mesa, Orange County, California, 92626, United States. This is a on-site role.
Is this Program Supervisor job remote, hybrid, or on-site?expand_more
Volunteers of America Los Angeles has listed this Program Supervisor role as on-site.
How much experience is required for this Program Supervisor role?expand_more
Program Supervisor at Volunteers of America Los Angeles typically requires 0.5+ years of relevant experience at the mid level level.
What skills do you need for the Program Supervisor role at Volunteers of America Los Angeles?expand_more
Key skills for Program Supervisor at Volunteers of America Los Angeles include Hmis; Case Management; Intake; Service Plans; Case Conferencing; Case Files Audits; Budget Oversight; and Project Timelines.
What education is required for Program Supervisor at Volunteers of America Los Angeles?expand_more
Educational requirements for this role: Associate's degree or equivalent experience; and Master of Social Work preferred.
What category does the Program Supervisor role belong to?expand_more
Program Supervisor at Volunteers of America Los Angeles is part of the admin job category on Recrutus.
About Volunteers of America Los Angeles
Volunteers of America Los Angeles operates as a comprehensive human service organization based in Los Angeles, California, with a history spanning over a century since its founding in 1896. The entity focuses on uplifting individuals and entire communities throughout the region through a wide array of direct support programs. Key initiatives include educational offerings for Head Start children and families, school-based programs, and Upward Bound services designed for young people. The organization also manages homeless shelters, recovery programs, and specialized services for veterans.
Beyond immediate relief, the group facilitates leadership development and self-worth education through partnerships such as Girls Inc. These efforts aim to empower participants with essential life skills while addressing systemic challenges. By maintaining a broad footprint across Los Angeles, the organization delivers sustained support to diverse demographics, including at-risk youth, families, and those facing housing or recovery challenges. The operational model relies on a network of services that integrate education, shelter, and personal development to foster long-term community stability and growth.
Browse more roles: All Volunteers of America Los Angeles jobs, admin jobs on Recrutus.