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  1. Home
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  3. healthcare & nursing
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  5. Prevention Program Operations Manager
Contact Community Services logo

Prevention Program Operations Manager

Not Disclosed•Full-TimeOn-site

location_onI 481, Town of DeWitt, Onondaga County, New York, 13057, United States

Apply Now

About Contact Community Services Inc

Contact Community Services Inc is dedicated to fostering mental health and well-being within our local communities. Our mission drives us to provide accessible, high-quality prevention programs that address critical issues such as suicide prevention and mental health education. We operate with a deep commitment to serving East Syracuse, NY, and surrounding areas, ensuring that our interventions are both effective and compassionate.

About the Role

As the Prevention Program Operations Manager, you will serve as the operational backbone of our Program Management & Coordination department. This role exists to ensure that our vital mental health and suicide prevention initiatives are delivered with excellence, consistency, and impact. You will lead the daily execution of these programs, transforming strategic goals into tangible community outcomes.

In this position, you will not only manage operations but also cultivate the environment in which our staff and partners thrive. You will be the face of Contact Community Services at community meetings and events, representing our organization's values while building robust partnerships with schools and local stakeholders. Your work will directly influence the quality of life for individuals seeking support, utilizing data-driven insights to continuously refine our services and ensure compliance with all funding and regulatory standards.

Hiring Process

We are committed to finding the right fit for our team. The interview process typically involves an initial conversation to discuss your background and interest in our mission, followed by a deeper dive into your operational experience and approach to community engagement. We look for candidates who demonstrate both professional competence and a genuine passion for mental health advocacy.

Equal Opportunity Employer

Contact Community Services Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and community members. We consider qualified applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Work location

Work model: On-site

location_on

I 481, Town of DeWitt, Onondaga County, New York, 13057, United States

Town of DeWitt, New York

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Frequently asked questions about Prevention Program Operations Manager at Contact Community Services

What does a Prevention Program Operations Manager at Contact Community Services do?expand_more
A Prevention Program Operations Manager at Contact Community Services is responsible for the following: Oversee day-to-day operations of prevention and mental health education programs; Supervise, coach, and schedule program staff and facilitators; Coordinate program delivery across schools, community partners, and stakeholders; and Develop and monitor program work plans, timelines, and performance goals.
What are the requirements for this Prevention Program Operations Manager role?expand_more
To qualify for the Prevention Program Operations Manager at Contact Community Services position, applicants should have: Healthcare or human services experience; Microsoft Office/Google Workspace proficiency; Certified Health Education Specialist (CHES) preferred; Project management certification (e.g., PMP, CAPM) a plus; Suicide prevention or crisis intervention training (e.g., ASIST, QPR) highly preferred; and Certification in mental health first aid preferred.
Where is the Prevention Program Operations Manager role at Contact Community Services located?expand_more
Prevention Program Operations Manager at Contact Community Services is based in I 481, Town of DeWitt, Onondaga County, New York, 13057, United States. This is a on-site role.
Is this Prevention Program Operations Manager job remote, hybrid, or on-site?expand_more

Key Responsibilities

  • check_circleOversee day-to-day operations of prevention and mental health education programs
  • check_circleSupervise, coach, and schedule program staff and facilitators
  • check_circleCoordinate program delivery across schools, community partners, and stakeholders
  • check_circleDevelop and monitor program work plans, timelines, and performance goals
  • check_circleCollect, analyze, and report program data for funders and leadership
  • check_circleEnsure compliance with funding, regulatory, and organizational standards
  • check_circleCollaborate with community organizations to expand outreach and impact
  • check_circleSupport grant reporting, budgeting, and resource allocation
  • check_circleImprove processes using data-driven quality improvement methods
  • check_circleRepresent Contact Community Services at community meetings and events

Requirements

  • verifiedHealthcare or human services experience
  • verifiedMicrosoft Office/Google Workspace proficiency
  • verifiedCertified Health Education Specialist (CHES) preferred
  • verifiedProject management certification (e.g., PMP, CAPM) a plus
  • verifiedSuicide prevention or crisis intervention training (e.g., ASIST, QPR) highly preferred
  • verifiedCertification in mental health first aid preferred

Nice to Have

Certified Health Education Specialist (CHES) certification. Project management certification (e.g., PMP, CAPM). Suicide prevention or crisis intervention training (e.g., ASIST, QPR). Certification in mental health first aid.

Benefits & Perks

check_circleMedical Insurancecheck_circleDental Insurancecheck_circleVision Insurancecheck_circleLife Insurancecheck_circle401k
Contact Community Services cover image
Contact Community Services logo
Company

Contact Community Services

Industry

Mental Health Care

Headquarters

East Syracuse, New York

Open Roles

3

Supporting mental health through Crisis Services, School Services and Training & Education. 24/7 Hotline: 315-251-0600.

Contact Community Services, headquartered in East Syracuse, New York, operates within the mental health care industry to support the social, emotional, behavioral, and mental well-being of children, youth, and adults. The organization structures its operations around three primary program areas: Crisis Intervention Services, School Support Services, and Training & Education. These initiatives are designed to address barriers to learning and provide essential resources to the broader community. A core component of the organization is its free, confidential 24-hour, 7-day-a-week counseling and suicide/crisis hotline. This service functions as a referral point for individuals seeking information on health and human services agencies. The team manages calls through the local Contact Hotline, handles 211CNY inquiries, and serves as a crisis call center for the National Suicide Prevention Lifeline. This coverage extends across the Central New York region, including Westchester, Albany, Greene, and Columbia counties. In the educational sector, Contact Community Services supports academic achievement by delivering youth development and behavioral intervention programs. The organization currently serves five school districts in Central New York, offering school-based mental health and substance abuse counseling, as well as social and emotional learning programs for administrators, teachers, and students. Additionally, the company provides complimentary suicide prevention and mental health training to community organizations, businesses, and school districts throughout the region. These educational sessions equip participants with the skills to recognize warning signs, assess risk, intervene supportively, and connect individuals with appropriate professional resources.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Microsoft OfficeGoogle WorkspaceCertified Health Education SpecialistPMPCapmAsist
$95k-110k
arrow_forward
Contact Community Services has listed this Prevention Program Operations Manager role as on-site.
How much experience is required for this Prevention Program Operations Manager role?expand_more
Candidates for Prevention Program Operations Manager at Contact Community Services should have mid level.
What skills do you need for the Prevention Program Operations Manager role at Contact Community Services?expand_more
Key skills for Prevention Program Operations Manager at Contact Community Services include Microsoft Office; Google Workspace; Certified Health Education Specialist; PMP; Capm; Asist; QPR; and Mental Health First Aid.
What category does the Prevention Program Operations Manager role belong to?expand_more
Prevention Program Operations Manager at Contact Community Services is part of the healthcare & nursing job category on Recrutus.

About Contact Community Services

Contact Community Services, headquartered in East Syracuse, New York, operates within the mental health care industry to support the social, emotional, behavioral, and mental well-being of children, youth, and adults. The organization structures its operations around three primary program areas: Crisis Intervention Services, School Support Services, and Training & Education. These initiatives are designed to address barriers to learning and provide essential resources to the broader community.

A core component of the organization is its free, confidential 24-hour, 7-day-a-week counseling and suicide/crisis hotline. This service functions as a referral point for individuals seeking information on health and human services agencies. The team manages calls through the local Contact Hotline, handles 211CNY inquiries, and serves as a crisis call center for the National Suicide Prevention Lifeline. This coverage extends across the Central New York region, including Westchester, Albany, Greene, and Columbia counties.

In the educational sector, Contact Community Services supports academic achievement by delivering youth development and behavioral intervention programs. The organization currently serves five school districts in Central New York, offering school-based mental health and substance abuse counseling, as well as social and emotional learning programs for administrators, teachers, and students. Additionally, the company provides complimentary suicide prevention and mental health training to community organizations, businesses, and school districts throughout the region. These educational sessions equip participants with the skills to recognize warning signs, assess risk, intervene supportively, and connect individuals with appropriate professional resources.

Browse more roles: All Contact Community Services jobs, healthcare & nursing jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
Top states
Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
Popular skills
CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
Featured employers
Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
QPR
Mental Health First Aid
Accessibility