
location_onI 481, Town of DeWitt, Onondaga County, New York, 13057, United States
Contact Community Services Inc is dedicated to fostering mental health and well-being within our local communities. Our mission drives us to provide accessible, high-quality prevention programs that address critical issues such as suicide prevention and mental health education. We operate with a deep commitment to serving East Syracuse, NY, and surrounding areas, ensuring that our interventions are both effective and compassionate.
As the Prevention Program Operations Manager, you will serve as the operational backbone of our Program Management & Coordination department. This role exists to ensure that our vital mental health and suicide prevention initiatives are delivered with excellence, consistency, and impact. You will lead the daily execution of these programs, transforming strategic goals into tangible community outcomes.
In this position, you will not only manage operations but also cultivate the environment in which our staff and partners thrive. You will be the face of Contact Community Services at community meetings and events, representing our organization's values while building robust partnerships with schools and local stakeholders. Your work will directly influence the quality of life for individuals seeking support, utilizing data-driven insights to continuously refine our services and ensure compliance with all funding and regulatory standards.
We are committed to finding the right fit for our team. The interview process typically involves an initial conversation to discuss your background and interest in our mission, followed by a deeper dive into your operational experience and approach to community engagement. We look for candidates who demonstrate both professional competence and a genuine passion for mental health advocacy.
Contact Community Services Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and community members. We consider qualified applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
Work model: On-site
I 481, Town of DeWitt, Onondaga County, New York, 13057, United States
Town of DeWitt, New York
Certified Health Education Specialist (CHES) certification. Project management certification (e.g., PMP, CAPM). Suicide prevention or crisis intervention training (e.g., ASIST, QPR). Certification in mental health first aid.
Contact Community Services, headquartered in East Syracuse, New York, operates within the mental health care industry to support the social, emotional, behavioral, and mental well-being of children, youth, and adults. The organization structures its operations around three primary program areas: Crisis Intervention Services, School Support Services, and Training & Education. These initiatives are designed to address barriers to learning and provide essential resources to the broader community.
A core component of the organization is its free, confidential 24-hour, 7-day-a-week counseling and suicide/crisis hotline. This service functions as a referral point for individuals seeking information on health and human services agencies. The team manages calls through the local Contact Hotline, handles 211CNY inquiries, and serves as a crisis call center for the National Suicide Prevention Lifeline. This coverage extends across the Central New York region, including Westchester, Albany, Greene, and Columbia counties.
In the educational sector, Contact Community Services supports academic achievement by delivering youth development and behavioral intervention programs. The organization currently serves five school districts in Central New York, offering school-based mental health and substance abuse counseling, as well as social and emotional learning programs for administrators, teachers, and students. Additionally, the company provides complimentary suicide prevention and mental health training to community organizations, businesses, and school districts throughout the region. These educational sessions equip participants with the skills to recognize warning signs, assess risk, intervene supportively, and connect individuals with appropriate professional resources.
Browse more roles: All Contact Community Services jobs, healthcare & nursing jobs on Recrutus.