
location_on37, Robinwing Lane, Hazelwood, Saint Louis County, Missouri, 63042, United States
CarShield is seeking talent to join its growing Pre-Sales team. This role serves as the vital first point of contact for prospective customers, responsible for initiating conversations, qualifying leads, and seamlessly setting up qualified prospects with our Sales department. The position is designed for individuals who are motivated by goals and bonus potential, with a strong emphasis on delivering an exceptional customer experience.
Reporting to the Pre-Sales Screener Manager, you will act as the bridge between interested prospects and our sales force. Your day will involve collecting key information from prospects using a scripted professional approach while maintaining a consistently positive, customer-first attitude. Success in this role requires a solid work ethic, the ability to present yourself well over the phone, and a commitment to staying current with CarShield's products and services.
We offer a competitive pay rate of $17/hour with performance bonuses, averaging around $20/hour. Beyond compensation, we provide a comprehensive benefits package including group insurance (Medical, Dental, Vision, Life), a 401k with employer match, and paid time off starting at 6 months. Employees also enjoy discounted CarShield policies, tuition discounts at Lindenwood University, and access to on-site recreational facilities, including fitness classes led by personal trainers at our St. Peters headquarters.
This is an on-site position located at our headquarters. While experience in a call center and bilingual skills (English/Spanish) are a plus, we provide training for the right candidate. We are looking for highly coachable individuals with strong attention to detail and the ability to multi-task effectively. A willingness to work 1-2 Saturdays per month is required.
Work model: On-site
37, Robinwing Lane, Hazelwood, Saint Louis County, Missouri, 63042, United States
Hazelwood, Missouri
Experience in a call center. Bilingual (English/Spanish).
CarShield operates within the motor vehicle manufacturing sector, based in O'Fallon, Missouri. The organization focuses on safeguarding drivers against expensive repair expenses through a business model centered on customer and employee prioritization. By emphasizing innovation in its operations, the company aims to deliver financial protection and peace of mind to vehicle owners.
The firm serves individuals seeking reliable coverage for their automobiles. Its approach integrates service dedication with forward-thinking strategies to address common automotive maintenance concerns. This commitment ensures that clients receive consistent support while the company maintains a focus on operational excellence and staff welfare.
CarShield maintains its headquarters in O'Fallon, Missouri, where it continues to develop solutions for the automotive market. The entity distinguishes itself by balancing customer service with internal growth initiatives. Through these efforts, the organization remains active in providing protective services to drivers across its service areas.
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