Personal Banker II

About Fifth Third Bank

We connect great people to great opportunities. At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. We are proud to have an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions.

About the Role

The Personal Banker II position is designed to provide an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. In this role, you will help customers understand and address their financial needs, providing solutions that span across the customer's lifecycle through a consultative sales and service process.

You will be responsible for creating a memorable customer experience by cultivating relationships within your assigned book of business through proactive outreach. This involves using a consultative approach to uncover customer needs and tailoring recommendations accordingly. Beyond sales, you will analyze customer credit data to ensure clients are in the appropriate solutions, work collaboratively with internal partners to resolve issues, and reinforce the value of current and new technology.

A core part of this position is being accountable for risk. You will openly exchange ideas, elevate concerns, and personally follow policies and procedures to ensure actions and behaviors drive a positive customer experience. You will operate within the Bank's risk appetite while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Location and Environment

This role is based in Plano, Texas (75024) within a normal office environment. The position may require extended viewing of computer screens and periodic travel within the Bancorp footprint to attend meetings and/or training.

Compensation and Benefits

Fifth Third offers comprehensive Total Rewards, including differentiated compensation offerings and extensive benefits programs designed to support the individual needs of our employees and their families. These programs encompass physical, financial, emotional, and social well-being. In addition to a base salary reflective of the pay grade, this role is eligible to participate in an incentive compensation plan based on company, line of business, and/or individual performance.

Equal Opportunity

Fifth Third Bank, National Association is committed to an inclusive culture. We promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.