Personal Banker
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Why Wells Fargo
At Wells Fargo, we are more than a financial services leader; we are a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is about finding all the elements to help you thrive in one place. Living the Well Life means you are supported in life, not just work, with robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.
You will be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Wells Fargo has been recognized as the #1 financial services employer on the 2025 LinkedIn Top Companies list for best workplaces "to grow your career" in the U.S.
About the Role
We are seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer, Small & Business Banking division. In this role, you will participate in the delivery of exceptional customer experiences by building relationships through proactive outreach. You will propose appropriate products, services, and digital solutions to help customers succeed financially, while assisting them with basic requests such as opening new accounts and submitting credit applications.
This position requires you to exercise judgment within defined policies and procedures while developing a deep understanding of bank products to connect with customer needs. You will interact with customers to demonstrate care, provide appropriate options for bank products, and refer customers' financial needs to other bankers and partners as needed.
Important Compliance Note: This SAFE position involves customer contact and duties that may include the offering or negotiating of terms for dwelling-secured transactions. Consequently, this role requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in this position must also meet the Loan Originator requirements under Regulation Z (LO).
Hiring Process & Application
Candidates applying to job openings posted in Canada are encouraged to apply, including women, persons with disabilities, aboriginal peoples, and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Important Application Instructions:
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
- Third-party recordings are prohibited unless authorized by Wells Fargo.
- Please note that this position is not eligible for Visa sponsorship.
- The job posting may come down early due to the volume of applicants.
Equal Opportunity & Culture
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk-mitigating and compliance-driven culture. We firmly establish these disciplines as critical to the success of our customers and company. Employees are accountable for the execution of all applicable risk programs, including effectively following policies, fulfilling risk and compliance obligations, and making sound risk decisions commensurate with the business unit's risk appetite.
Wells Fargo maintains a drug-free workplace. For more information on our Drug and Alcohol Policy, please visit our official resources. To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Work location
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Key Responsibilities
- check_circleBuild customer relationships through proactive outreach and digital solutions
- check_circleAssist customers with opening new accounts and completing service requests
- check_circleSubmit credit applications and offer appropriate bank products to customers
- check_circleRefer customer financial needs to other bankers and partners as needed
- check_circleIdentify potential fraud or risky accounts and take action to prevent loss
- check_circleMaintain cash drawer, handle cash, and balance accounts daily
- check_circleResolve or escalate customer concerns and complaints professionally
Requirements
- verified6+ months of interacting with customers experience
- verifiedSAFE registration at time of employment
- verifiedNot eligible for Visa sponsorship
- verifiedAcceptable background investigation results
- verifiedMeet Loan Originator requirements under Regulation Z
- verifiedMeet Consumer Financial Protection Bureau qualification requirements
- verifiedMeet financial responsibility, character, general financial fitness and criminal background standards
Nice to Have
Customer service focus with experience handling complex transactions across multiple systems. Experience proactively engaging with customers through outreach via phone or email. Ability to educate and connect customers to technology and share the value of mobile banking options. Ability to help customers succeed financially by offering introductions to additional team members as appropriate. Experience working with others on a team to meet customer needs. Experience fostering and developing strong customer relationships. Ability to build strong relationships with internal partners. Ability to follow policies, procedures, and regulations. Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss. Ability to interact with integrity and professionalism with customers and team members. Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting. Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting. Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues. Support customers and employees in resolving or escalating concerns or complaints.
Similar Job Opportunities
Frequently asked questions about Personal Banker at Wells Fargo
What does a Personal Banker at Wells Fargo do?expand_more
In this Personal Banker at Wells Fargo role, you will build customer relationships through proactive outreach and digital solutions; assist customers with opening new accounts and completing service requests; submit credit applications and offer appropriate bank products to customers; and refer customer financial needs to other bankers and partners as needed.
What are the requirements for this Personal Banker role?expand_more
Wells Fargo is looking for candidates who meet the following requirements: 6+ months of interacting with customers experience; SAFE registration at time of employment; Not eligible for Visa sponsorship; Acceptable background investigation results; Meet Loan Originator requirements under Regulation Z; and Meet Consumer Financial Protection Bureau qualification requirements.
Where is the Personal Banker role at Wells Fargo located?expand_more
Personal Banker at Wells Fargo is based in Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States. This is a on-site role.
Is this Personal Banker job remote, hybrid, or on-site?expand_more
Wells Fargo has listed this Personal Banker role as on-site.
How much experience is required for this Personal Banker role?expand_more
Personal Banker at Wells Fargo typically requires 0+ years of relevant experience at the entry level level.
What skills do you need for the Personal Banker role at Wells Fargo?expand_more
Key skills for Personal Banker at Wells Fargo include Customer Service; Mobile Banking; Cash Handling; Fraud Detection; Military Protocol; Personnel Benefits Management; Military Recruiting; and Credit Applications.
What category does the Personal Banker role belong to?expand_more
Personal Banker at Wells Fargo is part of the accounting & finance job category on Recrutus.