Patient Services Representative — Nottawa Township, MI

About the Role

As a Patient Services Representative with Corewell Health, you will play a vital role in delivering top-notch healthcare service to our patients. Working as part of a dedicated team, you will provide registration, concierge, and clerical services that make a real difference in the lives of those we serve. Your work involves complex problem-solving and high-level discernment when registering patients, ensuring a seamless experience from check-in to check-out.

Our Culture and Commitment

Corewell Health fosters an interconnected, collaborative culture where all are encouraged to bring their whole selves to work. As a health system, we advocate for equity as we care for our patients, our communities, and each other. We are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion, ranging from workshops that develop cultural intelligence to inclusion resource groups where team members find community and empowerment.

We are committed to providing a safe environment for our team members, patients, visitors, and community. This includes maintaining a drug-free workplace and adhering to specific vaccine requirements for on-site or hybrid roles. We also support prospective team members who require reasonable accommodations to participate in the job application process, perform essential functions, or enjoy equal benefits.

Application Instructions

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Note for Current Team Members: Current Corewell Health team members must apply through Find Jobs from their Workday team member account; this career site is for non-Corewell Health team members only.

If you require assistance completing the application process, please call 616.486.7447.

Work location

Work model: On-site

Cornerstone Court, Nottawa Township, Saint Joseph County, Michigan, 49032, United States

Nottawa Township, Michigan

Key Responsibilities

check_circleObtain insurance authorizations and assist with retroactive denials and appeals
check_circleTrain new team members using standard work procedures
check_circleParticipate in safety initiatives and complete required safety competencies
check_circleSchedule patient appointments, referrals, procedures, surgeries, and tests
check_circleMaintain and modify provider templates and navigate external referral portals
check_circleResolve complex patient and customer problems during registration
check_circleReconcile multi-department deposits and assist with patient check-outs
check_circlePerform EMR/EHR scanning, faxing, and uploading to EPIC systems

Requirements

verifiedHigh School Diploma or equivalent
verified2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience

Benefits & Perks

check_circleOn-demand pay program powered by Payactivcheck_circleDiscounts directory for restaurants, phone plans, spas, and morecheck_circleOptional identity theft protection, home and auto insurance, and pet insurancecheck_circleTraditional and Roth retirement options with service contribution and match savings

Skills, education and keywords

Skills: Insurance Billing, Access Management, Patient Financial Services, Electronic Health Records, Lab Service Support, Emr, Ehr, Epic, Right Fax.

Education: High School Diploma or equivalent required.

Frequently asked questions about Patient Services Rep Gastroenterology at Corewell Health

What does a Patient Services Rep Gastroenterology at Corewell Health do?expand_more

In this Patient Services Rep Gastroenterology at Corewell Health role, you will obtain insurance authorizations and assist with retroactive denials and appeals; train new team members using standard work procedures; participate in safety initiatives and complete required safety competencies; and schedule patient appointments, referrals, procedures, surgeries, and tests.

What are the requirements for this Patient Services Rep Gastroenterology role?expand_more

Corewell Health is looking for candidates who meet the following requirements: High School Diploma or equivalent; and 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.

Where is the Patient Services Rep Gastroenterology role at Corewell Health located?expand_more

Patient Services Rep Gastroenterology at Corewell Health is based in Cornerstone Court, Nottawa Township, Saint Joseph County, Michigan, 49032, United States. This is a on-site role.

Is this Patient Services Rep Gastroenterology job remote, hybrid, or on-site?expand_more

Corewell Health has listed this Patient Services Rep Gastroenterology role as on-site.

How much experience is required for this Patient Services Rep Gastroenterology role?expand_more

Patient Services Rep Gastroenterology at Corewell Health typically requires 2+ years of relevant experience at the mid level level.

What skills do you need for the Patient Services Rep Gastroenterology role at Corewell Health?expand_more

Key skills for Patient Services Rep Gastroenterology at Corewell Health include Insurance Billing; Access Management; Patient Financial Services; Electronic Health Records; Lab Service Support; Emr; Ehr; and Epic.

What education is required for Patient Services Rep Gastroenterology at Corewell Health?expand_more

Educational requirements for this role: High School Diploma or equivalent required.

What category does the Patient Services Rep Gastroenterology role belong to?expand_more

Patient Services Rep Gastroenterology at Corewell Health is part of the healthcare & nursing job category on Recrutus.

Patient Services Rep Gastroenterology