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  1. Home
  2. chevron_right
  3. healthcare & nursing
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  5. Patient Services Manager
U.S. Department of Health and Human Services (HHS) logo

Patient Services Manager

Not Disclosed•Full-TimeOn-site

location_onWest Carnoustie Road, Fox Hall West, Dover, Kent County, Delaware, 19904, United States

Apply Now

About HHS

Founded in 1975 as Hospital Housekeeping Systems, HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Today, we provide services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

Work location

Work model: On-site

location_on

West Carnoustie Road, Fox Hall West, Dover, Kent County, Delaware, 19904, United States

Dover, Delaware

Key Responsibilities

  • check_circleLead and manage team member recruiting, training, and development
  • check_circlePerform daily inspections, patient rounding, assessments, and coaching
  • check_circleProvide education to patients and staff on nutritional needs
  • check_circleCoordinate and evaluate food service standards to ensure patient satisfaction

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Frequently asked questions about Patient Services Manager at U.S. Department of Health and Human Services (HHS)

What does a Patient Services Manager at U.S. Department of Health and Human Services (HHS) do?expand_more
A Patient Services Manager at U.S. Department of Health and Human Services (HHS) is responsible for the following: Lead and manage team member recruiting, training, and development; Perform daily inspections, patient rounding, assessments, and coaching; Provide education to patients and staff on nutritional needs; and Coordinate and evaluate food service standards to ensure patient satisfaction.
What are the requirements for this Patient Services Manager role?expand_more
U.S. Department of Health and Human Services (HHS) is looking for candidates who meet the following requirements: Experience managing a team and in customer service; Computer experience with word processing, spreadsheets, and various software; Must be willing to relocate for promotion opportunities; and Must have or be willing to obtain a valid Serve Safe certification or equivalent.
Where is the Patient Services Manager role at U.S. Department of Health and Human Services (HHS) located?expand_more
Patient Services Manager at U.S. Department of Health and Human Services (HHS) is based in West Carnoustie Road, Fox Hall West, Dover, Kent County, Delaware, 19904, United States. This is a on-site role.
Is this Patient Services Manager job remote, hybrid, or on-site?expand_more
bookmark
check_circle
Implement and maintain the patient ambassador program for high-quality service
  • check_circleParticipate in Quality Assurance and Performance Improvement programs
  • check_circleCollaborate with department and facility leadership to achieve organizational goals
  • Requirements

    • verifiedExperience managing a team and in customer service
    • verifiedComputer experience with word processing, spreadsheets, and various software
    • verifiedMust be willing to relocate for promotion opportunities
    • verifiedMust have or be willing to obtain a valid Serve Safe certification or equivalent

    Nice to Have

    Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian. Working knowledge of Press Ganey/NRC Picker.

    Benefits & Perks

    check_circlePaid time off including vacation and sick leavecheck_circleMedical, dental, and vision insurance coveragecheck_circle401(k) retirement plan with employer matchcheck_circleEmployee Assistance Program (EAP)check_circleCareer development and ongoing training opportunities
    U.S. Department of Health and Human Services (HHS) logo
    Company

    U.S. Department of Health and Human Services (HHS)

    Industry

    healthcare & nursing

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    Mid Level

    Job Type

    Full-Time

    Skills Required

    Serve Safe CertificationCertified Dietary ManagerRegistered DietitianLicensed DietitianPress GaneyNRC Picker
    arrow_forward
    U.S. Department of Health and Human Services (HHS) has listed this Patient Services Manager role as on-site.
    How much experience is required for this Patient Services Manager role?expand_more
    Candidates for Patient Services Manager at U.S. Department of Health and Human Services (HHS) should have mid level.
    What skills do you need for the Patient Services Manager role at U.S. Department of Health and Human Services (HHS)?expand_more
    Key skills for Patient Services Manager at U.S. Department of Health and Human Services (HHS) include Serve Safe Certification; Certified Dietary Manager; Registered Dietitian; Licensed Dietitian; Press Ganey; and NRC Picker.
    What category does the Patient Services Manager role belong to?expand_more
    Patient Services Manager at U.S. Department of Health and Human Services (HHS) is part of the healthcare & nursing job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility