Patient Service Representative, CEP Surgical Specialists
Not Disclosed•Full-TimeOn-site
location_onJames City, Craven County, North Carolina, 28560, United States
About CarolinaEast Health System
CarolinaEast Health System is committed to providing high-quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties.
Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
CarolinaEast Physicians is made up of over 150 physicians and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. Our specialties include Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.
About the Role
As a Patient Service Representative, you will serve as the vital liaison between patients and our medical support staff. Your primary responsibility is to create a welcoming environment by greeting, instructing, and directing patients, while managing phone inquiries and scheduling appointments. You will be the first point of contact, ensuring that every interaction upholds CarolinaEast's Standards of Excellence and delivers outstanding customer service.
Culture and Benefits
CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We strive to maintain a supportive, community-centered atmosphere where our team members can thrive while delivering exceptional care.
Work location
Work model: On-site
James City, Craven County, North Carolina, 28560, United States
James City, North Carolina
Similar Job Opportunities
Skills, education and keywords
Skills: Word Processing, Computer Experience, Medical Terminology.
Education: High school diploma or GED required.
Frequently asked questions about Patient Service Representative, CEP Surgical Specialists at CarolinaEast Health System
What does a Patient Service Representative, CEP Surgical Specialists at CarolinaEast Health System do?expand_more
Day-to-day, the Patient Service Representative, CEP Surgical Specialists at CarolinaEast Health System will serve as a liaison between patients and medical staff; answer phone calls and provide patient information; instruct patients on clinic procedures and protocols; and greet patients and direct them to appropriate areas.
What are the requirements for this Patient Service Representative, CEP Surgical Specialists role?expand_more
To qualify for the Patient Service Representative, CEP Surgical Specialists at CarolinaEast Health System position, applicants should have: High school diploma or GED; Word Processing and computer experience; Previous experience in a healthcare medical clinic setting or customer service; and Knowledge of medical terminology preferred.
Where is the Patient Service Representative, CEP Surgical Specialists role at CarolinaEast Health System located?expand_more
Patient Service Representative, CEP Surgical Specialists at CarolinaEast Health System is based in James City, Craven County, North Carolina, 28560, United States. This is a on-site role.