Patient Communication Specialist
Not Disclosed•Full-TimeOn-site
location_on20301, North 23rd Avenue, Rose Garden Place III, Deer Valley, Phoenix, Maricopa County, Arizona, 85027, United States
About the Team
This role sits within the Corporate Recare Department, a centralized team dedicated to supporting patient care across our network. Our mission is to ensure hygiene appointments are consistently scheduled and maintained, acting as the backbone for patient retention and practice efficiency.
We pride ourselves on maintaining a positive, collaborative culture where patient care is the top priority. The team operates in a focused, structured environment where steady, dependable individuals thrive alongside a supportive group of colleagues.
About the Role
As a Patient Communication Specialist, you will be the primary point of contact for scheduling and confirming hygiene appointments for patients across up to 14 different offices. This position is essential for maintaining the flow of care, ensuring that every patient receives the timely attention they need.
The day-to-day rhythm of this role involves managing structured, repetitive tasks with high accuracy. You will communicate with patients via phone calls and text messaging platforms, maintaining up-to-date records and following established workflows to ensure consistency. This role is best suited for individuals who are calm, focused, and enjoy a consistent workflow while remaining deeply engaged with their team. It is designed for those who excel in process-driven environments rather than those who prefer highly fast-paced or constantly changing scenarios.
Work location
Work model: On-site
20301, North 23rd Avenue, Rose Garden Place III, Deer Valley, Phoenix, Maricopa County, Arizona, 85027, United States
Phoenix, Arizona
Key Responsibilities
- check_circleSchedule and confirm hygiene appointments for patients across multiple offices
- check_circleCommunicate with patients via phone calls and text messaging platforms
- check_circleMaintain accurate and up-to-date patient scheduling records
- check_circleSupport up to 14 offices with hygiene recare management
- check_circleFollow established workflows to ensure consistency and efficiency
- check_circleCollaborate with team members to meet scheduling goals and patient care standards
Requirements
- verifiedExperience with appointment scheduling
- verifiedPrior experience in a dental or healthcare office (preferred)
- verifiedFamiliarity with patient communication tools or scheduling software (preferred)
Nice to Have
Prior experience in a dental or healthcare office. Familiarity with patient communication tools or scheduling software.
Similar Job Opportunities
Schedule Coordinator
Total Care Connect • Worthington, Ohio
$19-22/hrarrow_forward
Medical Assistant / Scheduler
Highflyer Consultants • Baton Rouge, Louisiana
$17-24/hrarrow_forward
Lead Front Desk Registrar
Connecticut Institute For Communities, Inc. (CIFC) • Danbury, Connecticut
Not Disclosedarrow_forward