Patient Care Coordinator (91st & Indian School)
Not Disclosed•Full-TimeOn-site
location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
This position serves as a vital bridge between clinical care and financial clarity for general dentistry patients. You will be the primary point of contact for discussing doctor-proposed treatment plans and associated costs with patients and their legal guardians. Your role ensures that patients fully understand their fiscal responsibilities, insurance coverage nuances, and available financing options, such as CareCredit, before treatment begins.
In this capacity, you will work closely with both administrative and clinical staff to ensure firm financial arrangements are made for patient care. The role involves reviewing dental records for proper coding using CDT codes, balancing day sheets, and managing patient accounts. You will also handle Medicaid pre-authorizations, prepare daily financial reports, and assist in scheduling same-day treatments and follow-up appointments. A key part of your day involves resolving patient concerns with empathy and professionalism, utilizing conflict resolution techniques to manage complaints and ensure a positive patient experience.
At Dental Depot, we are committed to providing accessible dental care while maintaining operational excellence. Our culture values accountability, accuracy, and a customer-oriented approach. We expect team members to treat patients, visitors, and co-workers with respect and courtesy at all times. We foster an environment where employees are encouraged to be self-motivated, detail-oriented, and adaptable to change.
Candidates must possess a valid driver's license, proof of valid vehicle insurance, and be willing to undergo an annual Motor Vehicle Record Check if operating company-owned vehicles or driving for business purposes. While no prior experience is necessary, a strong understanding of insurance frequencies, secondary insurance coordination, and CDT codes is required. Successful candidates will be expected to pass a bi-annual Dental Depot CDT codes test.
Please note that this position may require relocation to other Dental Depot clinics, either permanently or on a short-term basis, depending on office needs and management discretion. We are committed to compliance with all Dental Depot, OSHA, and HIPAA policies and procedures.
Work model: On-site
North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
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Skills: CDT Codes, Eaglesoft, Microsoft Office Suite, Medicaid, Osha, Hipaa, Carecredit.
Education: High School Graduate or General Education Degree (GED) required.
Dental Depot operates within the medical equipment manufacturing sector, headquartered in Windsor, Queensland. The organization functions as a specialized supplier dedicated to providing dental practices with reliable, high-performance equipment essential for daily clinical operations. By focusing on established brands with a proven history of durability and quality, the company ensures that its partners receive tools capable of sustaining rigorous professional use.
The inventory encompasses a comprehensive range of critical dental hardware and consumables. Offerings include A-dec dental chairs, delivery systems, and carts, alongside X-ray units from manufacturers such as Ivoclar and Icona. Surgical needs are met through W&H and NSK handpieces, oiling machines, and surgical units. Additionally, the portfolio features sterilization solutions from W&H, Durr, and Melag, as well as compressors and suction motors from Cattani and Durr. The supply list extends to dental stools from Winbex and A-dec, along with medical-grade monitors to support practice environments.
Dental Depot positions itself as a resource for practices seeking to upgrade their operational capabilities through trusted equipment. The company emphasizes the importance of having dependable tools that facilitate efficient patient care. By curating a selection of brands known for superior performance, the business aims to support the growth and functionality of dental clinics across the region.
Browse more roles: All Dental Depot jobs, healthcare & nursing jobs on Recrutus.
Experience
Entry Level
Education
High School Graduate or General Education Degree (GED) required
Job Type
Full-Time