Patient Care Coordinator
Not Disclosed•Full-TimeOn-site
location_onMedical Arts Building, 603, Main Street West, Knoxville Central Business District, South Waterfront, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
About the Team
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is a growing organization dedicated to making a significant impact on the lives of others. As part of the #upstreamfamily, we celebrate our differences and strive to provide an inclusive work environment where our communities, patients, and teammates thrive.
About the Role
The Patient Care Coordinator (PCC-I) is an entry-level office role designed to maintain pleasant and consistent daily operations of the clinic. This position supports clinic growth through excellence in the execution of practice management and patient intake processes. Working in collaboration with the Clinic Director, the PCC-I embodies the mission, vision, and values of Upstream Rehabilitation.
In this dynamic role, you will learn quickly and multitask across multiple computer programs. Your day will be defined by creating an inviting clinic atmosphere, ensuring every patient feels welcome from the moment they arrive. You will be the first point of contact, greeting visitors warmly, managing the flow of new referrals, and verifying insurance coverage. By converting referrals into evaluations and managing the front office workspace, you play a vital part in the patient experience and the clinic's efficiency.
Hiring Process
Please do not contact the clinic directly to inquire about this position. To learn more about what it is like to be part of the team, follow @Lifeatupstream on Instagram or visit our LinkedIn company page. For additional insights into Upstream Rehabilitation, click the link provided in the original posting.
Equal Opportunity
Upstream Rehabilitation is an Equal Opportunity Employer. We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients, and our teammates. We do not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Work location
Work model: On-site
Medical Arts Building, 603, Main Street West, Knoxville Central Business District, South Waterfront, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
Knoxville, Tennessee
Key Responsibilities
- check_circleSchedule patient visits and convert referrals into evaluations
- check_circleCreate an inviting clinic atmosphere and make welcome calls
- check_circleComplete required training on business processes and compliance
- check_circleVerify insurance coverage and collect patient payments
- check_circleMonitor clinic caseload, discharge candidates, and insurance reporting
- check_circleManage clinic schedules, document routing, and inventory
Requirements
- verifiedHigh School Diploma or equivalent
Benefits & Perks
check_circleAnnual paid Charity Daycheck_circleMedical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurancecheck_circle3-week Paid Time Off plus paid holidayscheck_circle401K with company match
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Time Management, Presentation Skills, Computer, Printers, Phone, Keyboard, Mouse, Copy Machines, Raintree.
Education: High School Diploma or equivalent required.
Frequently asked questions about Patient Care Coordinator at BenchMark Physical Therapy
What does a Patient Care Coordinator at BenchMark Physical Therapy do?expand_more
A Patient Care Coordinator at BenchMark Physical Therapy is responsible for the following: Schedule patient visits and convert referrals into evaluations; Create an inviting clinic atmosphere and make welcome calls; Complete required training on business processes and compliance; and Verify insurance coverage and collect patient payments.
What are the requirements for this Patient Care Coordinator role?expand_more
To qualify for the Patient Care Coordinator at BenchMark Physical Therapy position, applicants should have: High School Diploma or equivalent.
Where is the Patient Care Coordinator role at BenchMark Physical Therapy located?expand_more
Patient Care Coordinator at BenchMark Physical Therapy is based in Medical Arts Building, 603, Main Street West, Knoxville Central Business District, South Waterfront, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States. This is a on-site role.
Is this Patient Care Coordinator job remote, hybrid, or on-site?expand_more
BenchMark Physical Therapy has listed this Patient Care Coordinator role as on-site.
How much experience is required for this Patient Care Coordinator role?expand_more
Candidates for Patient Care Coordinator at BenchMark Physical Therapy should have entry level.
What skills do you need for the Patient Care Coordinator role at BenchMark Physical Therapy?expand_more
Key skills for Patient Care Coordinator at BenchMark Physical Therapy include Customer Service; Time Management; Presentation Skills; Computer; Printers; Phone; Keyboard; and Mouse.
What education is required for Patient Care Coordinator at BenchMark Physical Therapy?expand_more
Educational requirements for this role: High School Diploma or equivalent required.
What category does the Patient Care Coordinator role belong to?expand_more
Patient Care Coordinator at BenchMark Physical Therapy is part of the healthcare & nursing job category on Recrutus.