
location_onMain Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
At Mercy, we are dedicated to providing compassionate care to our patients. As the first point of contact for our patients, the Patient Access Representative plays a vital role in representing Mercy with the highest standard of customer service, compassion, and adherence to our mission, values, and Service Standards.
This position facilitates every component of a patient's entrance into any Mercy facility. You will manage scheduling, registration, benefit verification, pre-certification, and financial clearance, including pre-visit collections. Your work ensures that the most accurate patient data is obtained and populated into patient records. Success in this role requires exceptional attention to detail and a working knowledge of insurance carriers, Medicare guidelines, and federal, state, and accreditation agency requirements.
From day one, Mercy offers outstanding benefits, including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you will help shape the future of healthcare through innovation, technology, and compassion. As we grow, you will grow with us.
Work model: On-site
Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
Oklahoma City, Oklahoma
Skills: Medical Terminology, Insurance Plans, Medicare Guidelines, 10-Key Calculator, Computer Keyboard.
Education: High School diploma required.
1-3 years of clerical experience and customer service experience. Experience with medical terminology and insurance plans. Some college education.