Patient Access Representative - Contingent
Not Disclosed•Full-TimeOn-site
location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
About the Role
The Patient Access Representative serves as the vital first point of contact for patients across our Crossroads, Urgent Care, and Orange Lab departments. This role is dedicated to ensuring a seamless and welcoming experience from the moment a patient arrives or calls. You will be responsible for greeting patients, managing registrations, handling telephone inquiries, scheduling appointments, and maintaining accurate medical records.
Beyond administrative duties, you will act as a bridge between patients and clinical teams, ensuring that demographic and insurance information is precise and that all pre-certification or referral requirements are met. The position also involves identifying self-pay patients and guiding them toward financial assistance options. As a team member, you will help foster a supportive environment by assisting in the shadowing and precepting of new employees.
Work location
Work model: On-site
6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
Worthington, Ohio
Key Responsibilities
- check_circleObtain accurate demographic and insurance information
- check_circleIdentify self-pay patients and refer them to financial assistance
- check_circleMaintain communication with clinical staff and departments
- check_circleAssist in shadowing and precepting new employees
Similar Job Opportunities
Skills, education and keywords
Skills: CPR Certification, Computer Skills.
Education: High School Diploma or equivalent, required; Associate's Degree, preferred.
Frequently asked questions about Patient Access Representative - Contingent at Nationwide Children's Hospital
What does a Patient Access Representative - Contingent at Nationwide Children's Hospital do?expand_more
A Patient Access Representative - Contingent at Nationwide Children's Hospital is responsible for the following: Obtain accurate demographic and insurance information; Identify self-pay patients and refer them to financial assistance; Maintain communication with clinical staff and departments; and Assist in shadowing and precepting new employees.
What are the requirements for this Patient Access Representative - Contingent role?expand_more
To qualify for the Patient Access Representative - Contingent at Nationwide Children's Hospital position, applicants should have: High School Diploma or equivalent; CPR certification; Demonstrated computer skills; One year of health care experience (preferred); and Associate's Degree (preferred).
Where is the Patient Access Representative - Contingent role at Nationwide Children's Hospital located?expand_more
Patient Access Representative - Contingent at Nationwide Children's Hospital is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.