Patient Access Coordinator I / ED - Rotational - Full Time - SVH
Not Disclosed•Full-TimeOn-site
location_onAmerican Tinning & Galvanizing, 552, West 12th Street, Erie, Erie County, Pennsylvania, 16501, United States
About Allegheny Health Network
Allegheny Health Network (AHN) is dedicated to providing exceptional care to patients, families, and communities. As a leading healthcare provider, we strive to create a welcoming environment where every interaction reflects our commitment to compassion, integrity, and clinical excellence.
About the Role
This position serves as the vital first point of contact for patients, families, and external customers upon their arrival at AHN. The role is designed to create a positive initial impression while ensuring the accurate collection of clinical and financial information on behalf of the organization. You will be responsible for navigating complex processes including patient identification, scheduling, registration, financial clearance, and payment collection.
In this high-acuity environment, you will work collaboratively with healthcare professionals to connect patients with financial advocacy resources and explain their financial responsibilities in a clear, empathetic manner. The role requires the ability to multitask swiftly under pressure while maintaining a strong attention to detail. You will utilize a computer on wheels at the bedside, adhering strictly to EMTALA guidelines, isolation precautions, and organizational policies to protect the safety and privacy of patients, visitors, and staff.
Hiring Process
Candidates selected for an interview will be contacted directly by the Human Resources team to schedule a conversation regarding their qualifications and experience. Please ensure your application is complete and up to date to facilitate this process.
Equal Opportunity & Accessibility
Highmark Health and its affiliates are committed to a diverse workforce and prohibit discrimination against qualified individuals based on protected status, including veterans and individuals with disabilities. We endeavor to make our application process accessible to all users. If you require an accommodation to complete the application or need assistance with the accessibility of our website, please contact HR Services Online at HRServices@highmarkhealth.org.
All employees are expected to adhere to the Code of Business Conduct and comply with applicable federal and state laws, including HIPAA regulations regarding the protection of confidential patient information.
Work location
Work model: On-site
American Tinning & Galvanizing, 552, West 12th Street, Erie, Erie County, Pennsylvania, 16501, United States
Erie, Pennsylvania
Key Responsibilities
- check_circleConduct patient scheduling, registration, and admitting functions independently at bedside
- check_circleMaintain patient confidentiality and ensure accurate registration in the electronic health record
- check_circleRespond to inquiries from patients, visitors, and hospital personnel under all circumstances
- check_circleCalculate financial estimates, collect liabilities, and post payment transactions in the ADT system
- check_circleValidate patient demographic data and verify insurance information through payor contacts
- check_circleAdhere to EMTALA guidelines, AHN policies, and standard isolation precautions
- check_circleDeliver positive patient experience by communicating financial responsibilities clearly
Requirements
- verifiedHigh School/GED or one–three months related experience
- verifiedExperience operating a PC and using software applications
- verifiedOne previous year of related experience
- verifiedMedical terminology knowledge (preferred)
- verifiedInsurance knowledge (preferred)
Nice to Have
Medical terminology and insurance knowledge
Similar Job Opportunities
Skills, education and keywords
Skills: Medical Terminology, Insurance Knowledge, Emtala Guidelines, Hipaa.
Education: High School/GED or equivalent experience.
Frequently asked questions about Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health
What does a Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health do?expand_more
A Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health is responsible for the following: Conduct patient scheduling, registration, and admitting functions independently at bedside; Maintain patient confidentiality and ensure accurate registration in the electronic health record; Respond to inquiries from patients, visitors, and hospital personnel under all circumstances; and Calculate financial estimates, collect liabilities, and post payment transactions in the ADT system.
What are the requirements for this Patient Access Coordinator I / ED - Rotational - Full Time - SVH role?expand_more
Highmark Health is looking for candidates who meet the following requirements: High School/GED or one–three months related experience; Experience operating a PC and using software applications; One previous year of related experience; Medical terminology knowledge (preferred); and Insurance knowledge (preferred).
Where is the Patient Access Coordinator I / ED - Rotational - Full Time - SVH role at Highmark Health located?expand_more
Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health is based in American Tinning & Galvanizing, 552, West 12th Street, Erie, Erie County, Pennsylvania, 16501, United States. This is a on-site role.
Is this Patient Access Coordinator I / ED - Rotational - Full Time - SVH job remote, hybrid, or on-site?expand_more
Highmark Health has listed this Patient Access Coordinator I / ED - Rotational - Full Time - SVH role as on-site.
How much experience is required for this Patient Access Coordinator I / ED - Rotational - Full Time - SVH role?expand_more
Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Patient Access Coordinator I / ED - Rotational - Full Time - SVH role at Highmark Health?expand_more
Key skills for Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health include Medical Terminology; Insurance Knowledge; Emtala Guidelines; and Hipaa.
What education is required for Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health?expand_more
Educational requirements for this role: High School/GED or equivalent experience.
What category does the Patient Access Coordinator I / ED - Rotational - Full Time - SVH role belong to?expand_more
Patient Access Coordinator I / ED - Rotational - Full Time - SVH at Highmark Health is part of the healthcare & nursing job category on Recrutus.