Patient Access Associate/Float - Patient Access - FT Days
Not Disclosed•Full-TimeOn-site
location_onPerry Manor Drive, Maryville, Madison County, Illinois, 62062, United States
About the Role
The Patient Access Float position serves as a vital support pillar for Anderson Hospital, ensuring seamless patient entry across all departments. As a front-line employee, you will provide excellent customer service while strictly protecting patient privacy. This role exists to guarantee backup coverage in every area of Patient Access whenever existing staff are absent, maintaining operational continuity for our 24/7 services.
You will be required to master registration responsibilities across the entire hospital and offsite locations, including learning multiple software applications used in each specific area. Flexibility in availability is essential, as you may be deployed to Outpatient, ER/Express Care, Pre-Arrival, or OB Admission Coordinator roles depending on daily needs.
Hiring Process
Candidates must possess prior registration and customer service experience. The selection process focuses on verifying your ability to adapt quickly to various hospital workflows and software systems.
Equal Opportunity
Anderson Hospital is committed to fostering a diverse and inclusive environment. We consider qualified applicants regardless of background, ensuring equal opportunity for all candidates.
Work location
Work model: On-site
Perry Manor Drive, Maryville, Madison County, Illinois, 62062, United States
Maryville, Illinois
Key Responsibilities
- check_circleGreet patients and collect identification and insurance information
- check_circleDetermine patient financial obligations and provide immediate financial counseling
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Similar Job Opportunities
Skills, education and keywords
Skills: Meditech, CRC, Medical Terminology.
Education: High school diploma or equivalent required.
Frequently asked questions about Patient Access Associate/Float - Patient Access - FT Days at Anderson Hospital
What does a Patient Access Associate/Float - Patient Access - FT Days at Anderson Hospital do?expand_more
In this Patient Access Associate/Float - Patient Access - FT Days at Anderson Hospital role, you will greet patients and collect identification and insurance information; determine patient financial obligations and provide immediate financial counseling; explain registration documentation to patients and obtain required signatures; and perform eligibility verifications and document notes for payment processing.
What are the requirements for this Patient Access Associate/Float - Patient Access - FT Days role?expand_more
Anderson Hospital is looking for candidates who meet the following requirements: High school diploma or equivalent; Prior registration experience; Prior customer service experience; Typing skills of 40-50 wpm; and Medical Terminology course or background preferred.
Where is the Patient Access Associate/Float - Patient Access - FT Days role at Anderson Hospital located?expand_more
Patient Access Associate/Float - Patient Access - FT Days at Anderson Hospital is based in Perry Manor Drive, Maryville, Madison County, Illinois, 62062, United States. This is a on-site role.