Patient Access & Scheduling Associate
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About Genesis HealthCare System
Our mission is to serve our community by helping each person achieve optimal health and well-being through compassionate, exceptional, and affordable healthcare services. At Genesis, every employee is expected to live our core values of Compassion, Excellence, Integrity, Team, and Innovation. We view ourselves as owners of our organization, ensuring that patients remain at the center of everything we do.
About the Role
As a Patient Access Associate within the Patient Access & Financial Services department, you will be the first point of contact for patients, families, and visitors. Your role is vital in setting the tone for a positive patient experience while ensuring the accuracy of our clinical and financial data.
In this position, you will greet individuals with courtesy and determine their needs, whether that involves providing directions, wheelchair assistance, or immediate clinical support. You will be responsible for verifying demographic, clinical, financial, and insurance information, entering it into our patient accounting system, and collecting necessary signatures. A key part of your day involves managing the flow of patients, validating medical necessity for Medicare and non-Medicare cases, and handling financial transactions such as co-pays and deductibles at the point of check-in.
You will work in a collaborative environment where priorities may shift, requiring quick judgment and adaptability. Whether you are preparing identification bracelets, scanning physician orders, or assisting with pre-registration, your goal is to ensure timely, customer-centric service delivery and high data integrity across various settings.
Hiring Process
We review applications based on qualifications and the specific requirements of the job. Selected candidates will be contacted for further steps in the selection process.
Equal Opportunity Employer
Genesis HealthCare System is committed to being an equal opportunity employer. Selection of applicants for employment is based solely on qualifications and the requirements of the specific job. We consider all applicants regardless of background.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleObtains and verifies demographic, clinical, financial, and insurance information for patient registration
- check_circleCollects patient co-payments, co-insurances, and outstanding balances at the point of check-in
- check_circleValidates medical necessity for Medicare and non-Medicare cases to ensure clinical and financial clearance
- check_circleTransports patients to designated areas and provides wheelchair assistance or immediate clinical support as needed
- check_circlePrepares special reports to document department service utilization and patient flow
- check_circleCommunicates with ancillary departments to ensure smooth patient flow and high data integrity
- check_circleGreets patients, family members, and visitors in a courteous manner and determines their need for assistance
- check_circlePrepares identification bracelets, patient ID labels, and obtains required patient signatures on forms
- check_circleEnters patient and guarantor information into the patient accounting system and scans relevant documentation
Requirements
- verifiedHigh school diploma or equivalent
- verified6 months experience in physician office, hospital, clinic, or insurance company
- verifiedKnowledge of insurance documentation requirements
- verifiedKnowledge of patient accounting system
- verifiedKnowledge of data entry codes
- verifiedThorough understanding of HIPAA confidentiality regulations
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Skills, education and keywords
Skills: Hipaa, Patient Accounting System, Data Entry Codes, Insurance Documentation, Lmrp/lcd Review, Medicare, Non-Medicare, Patient Registration, Patient Transport, Wheelchair Assistance.
Education: High school diploma or equivalent required.
Frequently asked questions about Patient Access & Scheduling Associate at Genesis Physicians Group
What does a Patient Access & Scheduling Associate at Genesis Physicians Group do?expand_more
In this Patient Access & Scheduling Associate at Genesis Physicians Group role, you will obtains and verifies demographic, clinical, financial, and insurance information for patient registration; collects patient co-payments, co-insurances, and outstanding balances at the point of check-in; validates medical necessity for medicare and non-medicare cases to ensure clinical and financial clearance; and transports patients to designated areas and provides wheelchair assistance or immediate clinical support as needed.
What are the requirements for this Patient Access & Scheduling Associate role?expand_more
To qualify for the Patient Access & Scheduling Associate at Genesis Physicians Group position, applicants should have: High school diploma or equivalent; 6 months experience in physician office, hospital, clinic, or insurance company; Knowledge of insurance documentation requirements; Knowledge of patient accounting system; Knowledge of data entry codes; and Thorough understanding of HIPAA confidentiality regulations.
Where is the Patient Access & Scheduling Associate role at Genesis Physicians Group located?expand_more
Patient Access & Scheduling Associate at Genesis Physicians Group is based in Planifyr. This is a on-site role.
Is this Patient Access & Scheduling Associate job remote, hybrid, or on-site?expand_more
Genesis Physicians Group has listed this Patient Access & Scheduling Associate role as on-site.
How much experience is required for this Patient Access & Scheduling Associate role?expand_more
Patient Access & Scheduling Associate at Genesis Physicians Group typically requires 0.5+ years of relevant experience at the entry level level.
What skills do you need for the Patient Access & Scheduling Associate role at Genesis Physicians Group?expand_more
Key skills for Patient Access & Scheduling Associate at Genesis Physicians Group include Hipaa; Patient Accounting System; Data Entry Codes; Insurance Documentation; Lmrp/lcd Review; Medicare; Non-Medicare; and Patient Registration.
What education is required for Patient Access & Scheduling Associate at Genesis Physicians Group?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Patient Access & Scheduling Associate role belong to?expand_more
Patient Access & Scheduling Associate at Genesis Physicians Group is part of the healthcare & nursing job category on Recrutus.
About Genesis Physicians Group
Genesis Physicians Group operates within the Hospitals and Health Care industry, headquartered in Dallas, TX. As an independent physicians association, the organization provides specialized support to private medical practices across the region. The company focuses on enabling physicians to maintain their independence while navigating the complexities of running a medical business. By offering a suite of tools and services, Genesis assists practices in achieving profitability without compromising the standard of care delivered to patients. This model allows healthcare providers to continue operating autonomously while benefiting from shared resources and strategic guidance designed to sustain long-term success in a competitive market.
Browse more roles: All Genesis Physicians Group jobs, healthcare & nursing jobs on Recrutus.