Parts Counter

About the Team

Hendrick Automotive Group is a family of dealerships built on a tradition of winning, defined not by size but by how we treat our people and customers. Our Wilmington location is dedicated to providing exceptional service across our Chrysler, Dodge, Jeep, RAM, and FIAT brands. We foster a culture where Servant Leadership, Integrity, and a Commitment to Continuous Improvement drive every decision we make.

About the Role

The Parts Counterperson serves as the vital link between our customers, the service department, and the body shop. In this role, you will be responsible for assisting customers in selecting and purchasing the correct parts, placing special orders, and ensuring the service team has the necessary components to keep vehicles on the road. Your day will involve reading technical manuals to verify part specifications, providing accurate pricing and product information, and maintaining a clean, organized, and safe work environment. You will also play a key role in meeting departmental production and profitability goals while maintaining high CSI (Customer Satisfaction Index) standards.

Our Culture & Values

To succeed here, you will embody our Core Values: putting the needs of others first through Servant Leadership, building trust and respect within the team, acting with Integrity, and showing Passion for Winning. We believe that diversity is strength and that every team member has the power to exceed customer expectations through enthusiasm and accountability.

Equal Opportunity

Hendrick is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We are committed to providing a workplace free from discrimination and harassment.

How to Apply

If you are ready to join a team that values continuous improvement and customer enthusiasm, please submit your application. For more information regarding our EEOC policies, please visit the official EEOC website.