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Come join America's Team and be a part of the 5x Super Bowl Champion Dallas Cowboys Family! Our winning tradition doesn't just happen on the field; it extends into our communities and retail stores. The Dallas Cowboys Pro Shops provide the ultimate game day experience while carrying the largest selection of official Cowboys fan gear. As part of the Team, you're an integral part of our selling culture and ability to bring the excitement of the Dallas Cowboys to our fans.
The Star represents our success and quality of work through world-class customer service. Earning your Star comes with a commitment to deliver an exceptional customer experience while maximizing sales and profit. We are recruiting teammates who act with integrity, pursue excellence, give back to the community, display teamwork, and strive for passion every day.
In this position, you will create a fun and energetic environment for our fans and teammates. You will deliver a world-class customer experience through our "Star Service" model to every customer, every time. This role is driven by a desire to go over and beyond for our fans, requiring you to proactively educate yourself on product knowledge and merchandise campaigns to effectively communicate and promote to our customers.
You will be a key part of a selling culture focused on acquiring customer needs and building relationships. Your day will involve advising, upselling, and influencing the purchase of additional products to maximize sales while contributing to a winning culture that strives to meet store KPIs. Additionally, you will promote Dallas Cowboys United Membership packs to all fans and maintain a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure a safe environment for everyone.
If you believe your skills and experience would be a great fit for the Dallas Cowboys Pro Shops, we encourage you to apply today! We are looking for individuals who can balance exceptional customer service with necessary operational tasks, troubleshoot in challenging situations, and adapt quickly to changes while maintaining high productivity.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Work model: On-site
Education: High School Diploma or GED required.
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Previous experience in a retail setting
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