Overnight Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
About PLS
PLS (People – Location – Service) is a leading retail provider of financial services headquartered in Chicago. Founded in 1997 by Bob and Dan Wolfberg, the PLS Group operates over 200 financial service centers across 12 states. Our mission centers on the customer, providing convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs. We believe that exceptional team members are the key to our success, going above and beyond every day to serve our community.
About the Role
As a Customer Service Representative (CSR), you will be the primary point of contact and the "face" of PLS. This role is designed for individuals who thrive in a fast-paced environment and take pride in delivering superior service. You will be accountable for educating customers on our products, ensuring all transactions are accurate and compliant with regulations, and maintaining a clean, welcoming store environment. Your ability to engage with customers, resolve complaints, and uphold our core values of Communication, Customer Focus, Integrity, Teamwork, and Results will be essential to the team's success.
Benefits & Culture
Eligible team members enjoy a comprehensive benefits package including medical, dental, and vision coverage, 401(k) plans, vacation time, and opportunities for advancement and ongoing training. We are committed to a drug-free workplace and strive to demonstrate our core values in every position.
Equal Opportunity & Accommodations
PLS is an Equal Employment Opportunity Employer. We consider qualified applicants regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. We provide reasonable accommodations to applicants with disabilities. If you require an accommodation for any part of the application or hiring process, please contact talentacquisition@pls247.com.
Location
This position is located at 14002 Bammel North Rd., Houston, TX 77014.
Work location
Work model: On-site
1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
Houston, Texas
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Frequently asked questions about Overnight Customer Service Representative at PLS Logistics Services
What does a Overnight Customer Service Representative at PLS Logistics Services do?expand_more
A Overnight Customer Service Representative at PLS Logistics Services is responsible for the following: Provide outstanding customer service to ensure repeat business; Educate customers on company products and services; Ensure all transactions comply with federal, state, and local regulations; and Maintain a balanced cash drawer and complete transactions accurately.
What are the requirements for this Overnight Customer Service Representative role?expand_more
To qualify for the Overnight Customer Service Representative at PLS Logistics Services position, applicants should have: English fluency required; and English/Spanish bilingual preferred.
Where is the Overnight Customer Service Representative role at PLS Logistics Services located?expand_more
Overnight Customer Service Representative at PLS Logistics Services is based in 1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States. This is a on-site role.
Is this Overnight Customer Service Representative job remote, hybrid, or on-site?expand_more
PLS Logistics Services has listed this Overnight Customer Service Representative role as on-site.