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  1. Home
  2. chevron_right
  3. sales
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  5. Outbound Service Plan Sales - Contact Center
INFINITY GLOBAL logo

Outbound Service Plan Sales - Contact Center

Not Disclosed•Full-TimeOn-site

location_on365, 30th Street Southeast, Park View, Cedar Rapids, Linn County, Iowa, 52403, United States

Apply Now

About Infinity

At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold—we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work—and have fun doing it.

From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs—we create opportunities to grow, thrive, and perform at your best.

About the Role

As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling.

Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential. If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong. You will join a high-performing team driven by results, energized by growth, and committed to delivering value.

Hiring Process

Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job—it's an opportunity to grow, thrive, and succeed with Infinity.

Our Culture

Infinity fosters a winning team environment with a strong promote-from-within philosophy. We provide paid training, ongoing coaching, and continuous development to set you up for success. Our leadership is supportive, and our culture is defined by collaboration and high energy.

Work location

Work model: On-site

location_on

365, 30th Street Southeast, Park View, Cedar Rapids, Linn County, Iowa, 52403, United States

Cedar Rapids, Iowa

Key Responsibilities

  • check_circleConduct outbound calls to engage current customers
  • check_circleIdentify coverage gaps and present additional products
  • check_circleCommunicate product details and terms to ensure customer understanding
  • check_circleExecute call strategies with active listening and customer-centric selling
  • check_circleMaximize conversion opportunities by aligning solutions with customer needs
  • check_circleMaintain professionalism through strong communication and clear enunciation
  • check_circleEmbrace coaching and feedback to continuously improve performance
  • check_circleConsistently meet and exceed program KPIs and performance expectations

Requirements

  • verifiedMinimum 6 months of sales experience
  • verifiedHigh School Diploma or equivalent preferred

Nice to Have

High School Diploma or equivalent

Benefits & Perks

check_circleMedical, dental, and vision insurance for full-time employeescheck_circlePaid training and ongoing coachingcheck_circleEarly pay checks as needed with Pay Active
INFINITY GLOBAL cover image
INFINITY GLOBAL logo
Company

INFINITY GLOBAL

Industry

Packaging and Containers Manufacturing

Headquarters

Danville, VA

Innovative and sustainable solutions for the world’s most iconic brands.

Infinity specializes in crafting socially responsible, branded packaging solutions for luxury brands worldwide. The company combines innovative design, rigorous quality control, and global logistics to deliver tailored products that align with client needs. Based in Danville, VA, Infinity operates within the packaging and containers manufacturing industry, leveraging a customized data management system to enhance efficiency and precision. By integrating strategic design and logistics, the company supports clients from concept development to final delivery, emphasizing craftsmanship and sustainability. Headquartered in Virginia, Infinity serves high-profile markets with a focus on personalized service and scalable, eco-conscious packaging solutions.
View company profile

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Skills, education and keywords

Skills: Cross-Selling, Upselling, Active Listening, Call Center, Sales, Marketing, Telecommunications, Wireless, Internet, Service Plans.

Education: High School Diploma or equivalent preferred.

Frequently asked questions about Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL

What does a Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL do?expand_more
In this Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL role, you will conduct outbound calls to engage current customers; identify coverage gaps and present additional products; communicate product details and terms to ensure customer understanding; and execute call strategies with active listening and customer-centric selling.
What are the requirements for this Outbound Service Plan Sales - Contact Center role?expand_more
To qualify for the Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL position, applicants should have: Minimum 6 months of sales experience; and High School Diploma or equivalent preferred.
Where is the Outbound Service Plan Sales - Contact Center role at INFINITY GLOBAL located?expand_more
Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL is based in 365, 30th Street Southeast, Park View, Cedar Rapids, Linn County, Iowa, 52403, United States. This is a on-site role.
Is this Outbound Service Plan Sales - Contact Center job remote, hybrid, or on-site?expand_more
INFINITY GLOBAL has listed this Outbound Service Plan Sales - Contact Center role as on-site.
How much experience is required for this Outbound Service Plan Sales - Contact Center role?expand_more
Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL typically requires 0.5+ years of relevant experience at the entry level level.
What skills do you need for the Outbound Service Plan Sales - Contact Center role at INFINITY GLOBAL?expand_more
Key skills for Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL include Cross-Selling; Upselling; Active Listening; Call Center; Sales; Marketing; Telecommunications; and Wireless.
What education is required for Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL?expand_more
Educational requirements for this role: High School Diploma or equivalent preferred.
What category does the Outbound Service Plan Sales - Contact Center role belong to?expand_more
Outbound Service Plan Sales - Contact Center at INFINITY GLOBAL is part of the sales job category on Recrutus.

About INFINITY GLOBAL

Infinity specializes in crafting socially responsible, branded packaging solutions for luxury brands worldwide. The company combines innovative design, rigorous quality control, and global logistics to deliver tailored products that align with client needs. Based in Danville, VA, Infinity operates within the packaging and containers manufacturing industry, leveraging a customized data management system to enhance efficiency and precision. By integrating strategic design and logistics, the company supports clients from concept development to final delivery, emphasizing craftsmanship and sustainability. Headquartered in Virginia, Infinity serves high-profile markets with a focus on personalized service and scalable, eco-conscious packaging solutions.

Browse more roles: All INFINITY GLOBAL jobs, sales jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
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About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
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Quick Overview

Experience

0.5+ yrs (Entry Level)

Education

High School Diploma or equivalent preferred

Job Type

Full-Time

Skills Required

Cross-SellingUpsellingActive ListeningCall CenterSalesMarketingTelecommunicationsWirelessInternetService Plans
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