Operator Training Specialist
Not Disclosed•Full-TimeOn-site
location_on577, Mallard Avenue, Durham, Durham County, North Carolina, 27701, United States
About the Role
The Operator Training Specialist serves as a critical link between operational safety and workforce development within the transit organization. Reporting under the general supervision of the Safety Officer, this role is dedicated to fostering a safe, accident-free, and healthy work environment for all personnel.
You will be responsible for identifying training needs and designing comprehensive programs that ensure compliance with County, local, state, and federal regulations regarding transit operations, vehicle safety, and driver certifications. The position requires a deep understanding of the Durham area, GoDurham routes, service policies, and fare structures to effectively guide both new and experienced operators.
Day in the Life
Your day will involve leading operator trainees through classroom instruction and behind-the-wheel (BTW) training, ensuring they operate vehicles safely and efficiently while meeting high customer service standards. You will act as a resource for employees and departments, providing expert information on the safe operation of buses and assisting staff in converting CDL permits to full licenses through road, pre-trip, and skills testing preparation.
Beyond direct instruction, you will coach and mentor student operators to improve performance, conduct trail checks, and complete operator evaluations. You will also manage the documentation of training and disciplinary proceedings, develop certification programs for new equipment and procedures, and perform return-to-work, post-accident, and refresher trainings. As a backup to the Safety Officer, you may be required to report during inclement weather or states of emergency.
Work Environment
This position may be assigned to the first shift (8am to 5pm) or the second shift (10am to 7pm). Based on business needs, some weekend work is required. The role demands the ability to work under stressful conditions, particularly in employee relations situations, and requires a valid North Carolina CDL driver's license.
Work location
Work model: On-site
577, Mallard Avenue, Durham, Durham County, North Carolina, 27701, United States
Durham, North Carolina
Key Responsibilities
- check_circleDesign and implement training programs, policies, and procedures for operator training needs
- check_circleDevelop and deliver instruction to new operators, experienced operators, and other personnel
- check_circleEnsure compliance with County, local, state, and federal transit safety regulations
- check_circleCoordinate procurement of updated training materials within budgetary guidelines
- check_circlePerform return-to-work, post-accident, and refresher trainings for employees
- check_circleCoach and mentor student operators to improve technical performance and safety
- check_circleAct as backup to the Safety Officer during inclement weather and emergency events
- check_circleConduct trail checks and complete operator evaluations for bus drivers
- check_circleSupervise student operators and document training and disciplinary proceedings
- check_circleCollaborate with operations management to resolve emerging performance needs
- check_circleLead operator trainees through classroom and behind-the-wheel training sessions
- check_circleAssist employees in converting CDL permits to full licenses through testing preparation
Requirements
- verifiedFive years of full-time experience in public transit training
- verifiedPrior experience in a supervisory or leadership position in fixed route services
- verified3 years of CDL driving experience
- verifiedValid North Carolina CDL driver's license
- verifiedProficiency with Microsoft Office: Word, PowerPoint, Outlook, and Excel
- verifiedPost-secondary training in supervision/management, safety, training, human resources, or related fields
Nice to Have
Post-secondary training in supervision/management, safety, training, human resources, or related fields.
Similar Job Opportunities
Skills, education and keywords
Skills: CDL, Microsoft Office, Word, Powerpoint, Outlook, Excel.
Education: Post-secondary training in supervision/management, safety, training, human resources, or related fields is desired..
Frequently asked questions about Operator Training Specialist at GoDurham
What does a Operator Training Specialist at GoDurham do?expand_more
A Operator Training Specialist at GoDurham is responsible for the following: Design and implement training programs, policies, and procedures for operator training needs; Develop and deliver instruction to new operators, experienced operators, and other personnel; Ensure compliance with County, local, state, and federal transit safety regulations; and Coordinate procurement of updated training materials within budgetary guidelines.
What are the requirements for this Operator Training Specialist role?expand_more
GoDurham is looking for candidates who meet the following requirements: Five years of full-time experience in public transit training; Prior experience in a supervisory or leadership position in fixed route services; 3 years of CDL driving experience; Valid North Carolina CDL driver's license; Proficiency with Microsoft Office: Word, PowerPoint, Outlook, and Excel; and Post-secondary training in supervision/management, safety, training, human resources, or related fields.
Where is the Operator Training Specialist role at GoDurham located?expand_more
Operator Training Specialist at GoDurham is based in 577, Mallard Avenue, Durham, Durham County, North Carolina, 27701, United States. This is a on-site role.
Is this Operator Training Specialist job remote, hybrid, or on-site?expand_more
GoDurham has listed this Operator Training Specialist role as on-site.
How much experience is required for this Operator Training Specialist role?expand_more
Operator Training Specialist at GoDurham typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the Operator Training Specialist role at GoDurham?expand_more
Key skills for Operator Training Specialist at GoDurham include CDL; Microsoft Office; Word; Powerpoint; Outlook; and Excel.
What education is required for Operator Training Specialist at GoDurham?expand_more
Educational requirements for this role: Post-secondary training in supervision/management, safety, training, human resources, or related fields is desired..
What category does the Operator Training Specialist role belong to?expand_more
Operator Training Specialist at GoDurham is part of the logistics & warehouse job category on Recrutus.