Operations Team Leader (S)

About Primo Brands

At Primo Brands, we believe in creating healthier lives, healthier communities, and a healthier planet—that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We are committed to empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team, unified by a common purpose: Inspiring healthier lives through Water Your Way.

Primo invests in the whole person so that you can build your future along with ours. We look for qualified candidates ready to make a splash and dive headfirst into our team, embracing our shared values and celebrating being part of a winning team.

About the Role

As an Operations Team Lead, you will serve as a Primo Brands Ambassador in the marketplace, leaving a positive impression at every customer interaction to foster customer advocacy and create long-term sustainable growth. This role is pivotal in delivering our products to commercial and residential customers via a CDL-required vehicle.

In this position, you will cover open routes each day to support the branch or Zone, ensuring efficient daily operations. You will be responsible for supervising branch associates, providing coaching and feedback, and training new hires. Success in this role requires highly developed interaction skills and a deep commitment to providing exceptional customer service, ensuring that every associate and customer interaction is a Premium Experience.

Hiring Process & Application

If you are a current associate of Primo Brands, please apply via MyADP. For new candidates, we invite you to join our team in Roanoke, VA. This role involves travel to other branches in the region for support as needed and requires a start time between 6 am and 7 am, continuing until the workload is completed. The schedule is Monday through Friday, with Saturdays dependent on business needs.

Equal Opportunity

Primo Brands is an equal opportunity employer committed to diversity and inclusion. We believe in empowering associates to live our shared values and provide opportunities for growth. We consider qualified applicants regardless of background.