Operations Support Coordinator
Not Disclosed•Full-TimeOn-site
location_onAlbeni Road, Priest River, Bonner County, Idaho, 83856, United States
Line Holdings is the parent company of Pumpline, Terraline, Sewer Sgt., and Tradeworks University. We serve residential, commercial, municipal, industrial, agricultural, and utility customers throughout the Inland Northwest. Our mission is simple: Build elite operators. Deliver elite service. Hold the Line.
We do not hire seat-fillers. We hire people who take ownership. Our core values—Trust, Excellence, Accountability, and Mastery—drive everything we do. If you believe that details matter, problems should be owned rather than avoided, and that mastery comes from always learning and refining, you will find a home here.
The Operations Support Coordinator (OSC) serves as the administrative command center of our organization. This role exists to create order from chaos, protecting our technicians from distractions while supporting our customers and keeping a fast-moving service organization running at a high level.
You will become the central hub connecting customers, technicians, supervisors, dispatch, accounting, vendors, and leadership. Your success means technicians stay productive, customers stay informed, invoices go out faster, and problems get solved before they become emergencies. You will manage the daily flow of scheduling, documentation, customer communication, and financial support, ensuring that no detail falls through the cracks.
We are looking for someone who notices what others miss and finishes what others leave unfinished. You are highly organized, naturally proactive, and comfortable making decisions independently. You enjoy solving problems, building systems, and holding people accountable without needing constant supervision.
Conversely, if you dislike structure, avoid difficult conversations, or struggle with follow-through, this role may not be the right fit. We value character, ownership, and problem-solving ability as much as experience.
To apply, please send your resume and answer the following question:
Tell us about a time you stepped into a chaotic situation and created order. What was the problem, what actions did you take, and what was the outcome?
We are looking for character, ownership, and problem-solving ability as much as experience. If that sounds like you, we want to talk.
Work model: On-site
Albeni Road, Priest River, Bonner County, Idaho, 83856, United States
Priest River, Idaho
Service industry experience, construction industry experience, trades administration, dispatching, project coordination, customer service leadership, CRM software experience, scheduling experience, office management experience, experience with FieldPulse, ServiceTitan, Jobber, Housecall Pro, or similar platforms.
Norwegian Cruise Line Holdings Ltd., headquartered in Miami, Florida, operates within the travel arrangements industry as a major global cruise operator. The company manages three distinct cruise brands: Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. Together, these brands maintain a combined fleet of 32 ships offering approximately 66,500 berths. Through its extensive network, the company provides itineraries reaching roughly 700 destinations around the world.
Looking toward future growth, Norwegian Cruise Line Holdings Ltd. has outlined plans to expand its fleet by adding 13 new vessels across its three brands by the year 2036. This expansion is projected to contribute an additional 41,000 berths to the overall capacity. Listed on the New York Stock Exchange under the ticker NCLH, the organization continues to focus on delivering maritime travel experiences across its global footprint.
Browse more roles: All Norwegian Cruise Line Holdings Ltd. jobs, admin jobs on Recrutus.
Experience
Mid Level
Job Type
Full-Time
