Operation Manager
Not Disclosed•Full-TimeOn-site
location_onMonroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Sedgwick has been recognized by Newsweek as one of America's Greatest Workplaces and a National Top Company. We are also certified as a Great Place to Work® and named a Fortune Best Workplace in Financial Services & Insurance.
As an Operations Manager, you will oversee technical and operational functions to ensure consistent delivery of quality services. You will serve as a leader for a team of less than 25 colleagues, managing staffing, training, and budget preparation while ensuring compliance with company standards and industry best practices.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are building a diverse, equitable, and inclusive workplace and recognize that each person possesses a unique combination of skills, knowledge, and experience. If you're excited about this role but your experience doesn't align perfectly with every qualification, consider applying anyway; you may be just the right candidate for this or other roles.
Work location
Work model: On-site
Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Chicago, Illinois
Key Responsibilities
- check_circleOversee technical and operational functions to ensure compliance with company standards
- check_circleEstablish business plans with goals and objectives for assigned clients
- check_circleOversee internal quality review process and report findings monthly
- check_circleAdminister personnel policies, conduct interviews, and establish performance development plans
- check_circleProvide leadership, guidance, and motivation to promote maximum team performance
- check_circleAssure compliance with client internal controls, audit requirements, and service agreements
- check_circleManage staffing, training needs, and budget preparation for profit and loss
- check_circleEnsure claims management policies meet service standards and regulatory requirements
Requirements
- verifiedBachelor's degree from an accredited college or university preferred
- verifiedLicenses as required
- verifiedProfessional certifications appropriate to line of business preferred
- verifiedEight (8) years claims management experience or equivalent combination of education and experience
- verifiedTwo (2) years supervisory experience
- verifiedPC literate including Microsoft Office products
Nice to Have
Bachelor's degree from an accredited college or university. Professional certifications appropriate to line of business.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401k with company matchingcheck_circleDisability and life insurancecheck_circleEmployee assistance programFlexible spending account or health savings account
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Claims Management.
Education: Bachelor's degree from an accredited college or university preferred.
Frequently asked questions about Operation Manager at Sedgwick
What does a Operation Manager at Sedgwick do?expand_more
Day-to-day, the Operation Manager at Sedgwick will oversee technical and operational functions to ensure compliance with company standards; establish business plans with goals and objectives for assigned clients; oversee internal quality review process and report findings monthly; and administer personnel policies, conduct interviews, and establish performance development plans.
What are the requirements for this Operation Manager role?expand_more
Sedgwick is looking for candidates who meet the following requirements: Bachelor's degree from an accredited college or university preferred; Licenses as required; Professional certifications appropriate to line of business preferred; Eight (8) years claims management experience or equivalent combination of education and experience; Two (2) years supervisory experience; and PC literate including Microsoft Office products.
Where is the Operation Manager role at Sedgwick located?expand_more
Operation Manager at Sedgwick is based in Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States. This is a on-site role.
Is this Operation Manager job remote, hybrid, or on-site?expand_more
Sedgwick has listed this Operation Manager role as on-site.
How much experience is required for this Operation Manager role?expand_more
Operation Manager at Sedgwick typically requires 8+ years of relevant experience at the senior level.
What skills do you need for the Operation Manager role at Sedgwick?expand_more
Key skills for Operation Manager at Sedgwick include Microsoft Office; and Claims Management.
What education is required for Operation Manager at Sedgwick?expand_more
Educational requirements for this role: Bachelor's degree from an accredited college or university preferred.
What category does the Operation Manager role belong to?expand_more
Operation Manager at Sedgwick is part of the accounting & finance job category on Recrutus.