Night Auditor Relief & Guest Services Agent
Not Disclosed•Full-TimeOn-site
location_on320, West 31st Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States
About the Role
The Night Auditor Relief & Guest Services Agent serves as the vital link between the hotel's financial operations and guest experience during the overnight hours. This role ensures the seamless transition from one business day to the next by balancing revenues, performing essential bookkeeping, and providing dedicated guest services. From check-ins and check-outs to resolving inquiries, the Night Auditor guarantees a smooth and secure overnight operation for the hotel.
Work Environment
This position is primarily based indoors within the hotel's front office. The role involves frequent use of computers and telephones, requiring extended periods of sitting, as well as occasional standing, walking, and lifting items up to 10 lbs. As a full-time, non-exempt position, the role requires availability for overnight shifts, including weekends and holidays.
Equal Opportunity
Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Application Process
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. Please note that all Stonebridge openings are projected to close within 30 days of the original posting date.
Work location
Work model: On-site
320, West 31st Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States
New York, New York
Key Responsibilities
- check_circleGreet, register, and assign rooms to hotel guests
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Frequently asked questions about Night Auditor Relief & Guest Services Agent at Stonebridge
What does a Night Auditor Relief & Guest Services Agent at Stonebridge do?expand_more
In this Night Auditor Relief & Guest Services Agent at Stonebridge role, you will greet, register, and assign rooms to hotel guests; verify customer payment methods and process credit authorizations; maintain accurate records of room availability and guest accounts; and balance daily receipts and revenues, conducting income audits.
What are the requirements for this Night Auditor Relief & Guest Services Agent role?expand_more
Stonebridge is looking for candidates who meet the following requirements: Previous experience in hospitality or customer service preferred; Proficiency in basic bookkeeping and balancing financial transactions; Proficiency in property management systems and office software; and Ability to work overnight shifts, including weekends and holidays.
Where is the Night Auditor Relief & Guest Services Agent role at Stonebridge located?expand_more
Night Auditor Relief & Guest Services Agent at Stonebridge is based in 320, West 31st Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States. This is a on-site role.
Is this Night Auditor Relief & Guest Services Agent job remote, hybrid, or on-site?expand_more
Stonebridge has listed this Night Auditor Relief & Guest Services Agent role as on-site.