Night Auditor

About the Team

Hampton Inn & Suites Charlotte Steele Creek is dedicated to the MCR Universal Role Standards, ensuring every guest experiences clean, friendly, well-organized, and safe accommodations. Our mission centers on "Cleanliness and Friendliness," fostering a culture where Happy Guests, Spotless Cleanliness, Product Consistency, and Teamwork drive excellence.

About the Role

This part-time Night Auditor position is integral to maintaining the hotel's operational integrity and guest satisfaction overnight. You will serve as the face of hospitality during the quiet hours, greeting guests with a warm smile and using their names to create a welcoming atmosphere. The role requires a "Can-Do" attitude, where you are ready to pitch in to keep both front and back-of-house areas spotless and organized.

As the Night Auditor, you will manage audit-related reports, handle incoming mail, and enforce overnight security measures to ensure a safe environment for all team members and guests. You will work in a collaborative environment where clear, honest communication is key, and you must be prepared to handle challenging guest situations with urgency and hospitality. This role demands flexibility, as you will work a varied schedule including evenings, nights, weekends, and holidays based on the hotel's needs.

Hiring Process

Applicants must be available to work weekends. Candidates should possess a positive attitude, a desire to serve guests, and the ability to work well in high-pressure situations. Experience in hospitality or a service-oriented field is preferred. The interview process will assess your communication skills, conflict resolution abilities, and fit within our team culture.

Equal Opportunity

Hampton Inn & Suites Charlotte Steele Creek is an equal opportunity employer. We are committed to providing reasonable accommodations to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.