Night Auditor
Not Disclosed•Full-TimeOn-site
location_on300, East Cumberland Street, Dunn, Harnett County, North Carolina, 28334, United States
About the Role
At Hampton Inn Dunn, North Carolina, we are dedicated to upholding the MCR Universal Role Standards, where Cleanliness and Friendliness are the cornerstones of our guest experience. This position is vital to ensuring our hotels remain safe, well-organized, and welcoming for every visitor.
As a Night Auditor, you will play a critical role in maintaining the hotel's operational integrity overnight. Your day-to-day involves managing audit reports, ensuring security protocols are strictly followed, and handling incoming mail. Beyond these specific duties, you are an ambassador for our brand, expected to greet guests with a smile, use their names to create a personal connection, and resolve any concerns with urgency and hospitality. Whether you are cleaning public spaces, assisting with guest recovery, or ensuring shift handovers are seamless, your positive attitude and teamwork are essential to our mission of delivering spotless cleanliness and product consistency.
Work location
Work model: On-site
300, East Cumberland Street, Dunn, Harnett County, North Carolina, 28334, United States
Dunn, North Carolina
Key Responsibilities
- check_circleGreet guests happily upon arrival and throughout their stay with a smile
- check_circleHandle challenging guest situations with hospitality and a sense of urgency
- check_circleAnswer all incoming calls with friendly service using the approved greeting
Similar Job Opportunities
Frequently asked questions about Night Auditor at MCR Hotels
What does a Night Auditor at MCR Hotels do?expand_more
In this Night Auditor at MCR Hotels role, you will greet guests happily upon arrival and throughout their stay with a smile; handle challenging guest situations with hospitality and a sense of urgency; answer all incoming calls with friendly service using the approved greeting; and pitch in to clean guest rooms and public spaces as needed.
What are the requirements for this Night Auditor role?expand_more
To qualify for the Night Auditor at MCR Hotels position, applicants should have: 18 years of age or older; Experience in hospitality, service, consumer-facing franchise or related field preferred; Ability to read, write, understand and communicate in English; and Ability to lift and transport supplies up to 25 pounds.
Where is the Night Auditor role at MCR Hotels located?expand_more
Night Auditor at MCR Hotels is based in 300, East Cumberland Street, Dunn, Harnett County, North Carolina, 28334, United States. This is a on-site role.
Is this Night Auditor job remote, hybrid, or on-site?expand_more
MCR Hotels has listed this Night Auditor role as on-site.