Mobile Associate, Store-In-Store - Retail Sales

About T-Mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. That's how we're UNSTOPPABLE for our employees! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

About the Role

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving.

You will be customer-obsessed, passionate, friendly, and engaging. You will connect on a personal level, match the pace of the customer, and build rapport, trust, and loyalty with every interaction. Your goal is to deepen relationships with customers through meaningful interactions, identifying needs and recommending solutions that help them understand how to self-serve and utilize the T-Mobile app. You will work alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues.

Hiring Process

Never stop growing! By applying for this career opportunity, you're living our values while investing in your career growth. As part of the onboarding journey, within the first 90 days, you will receive on-the-job training. Once completed, Mobile Associates promote to the Mobile Expert role.

Equal Opportunity

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.