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  1. Home
  2. chevron_right
  3. manufacturing
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  5. Mine Dispatcher
Hecla Mining Company logo

Mine Dispatcher

Not Disclosed•Full-TimeOn-site

location_onThunder Mountain Trail, Mendenhall Valley, Juneau, 99811, United States

Apply Now

About the Team

The Greens Creek Mine, located on Admiralty Island 18 miles south of Juneau, is an underground polymetallic mine employing approximately 500 people. Owned and operated by Hecla Mining Company, a distinguished precious metals producer established in 1891, our site is a winner of numerous safety and environmental awards. We are seeking new team members committed to professional growth and success in a safe and environmentally responsible manner.

Juneau, Alaska's capital, offers a unique blend of sophistication and wilderness. Nestled at the base of mountains overlooking the Gastineau Channel, the city is surrounded by intercoastal waterways, lush rain forests, and awe-inspiring glaciers. It provides the adventure of the "last frontier" alongside a strong sense of community, year-round cultural activities, and world-class fishing and wildlife viewing.

About the Role

Mine Dispatchers serve as the central communication hub for the mine, bridging the gap between Underground Operations, Maintenance, and Tech Services. In this critical role, you will manage daily shift tasks, track operators, and ensure equipment availability through continuous coordination with support groups. You will be the primary point of contact for mine production, safety, and maintenance coordination, ensuring everyone works from the same current information.

Your day involves safely and competently operating the Mine Dispatch Control Room. You will monitor traffic and heavy equipment via video cameras, track personnel using digital systems, and relay work orders to crews in the field. Using tools like Scada, MST, and CMMS, you will capture and validate production data, compile accurate shift reports, and facilitate decision-making through Short Interval Control (SIC) structures. Whether managing routine production flow or leading communication during emergency events, you will ensure safety, efficiency, and clear, actionable updates for management and field crews.

Hiring Process

Candidates must be prepared to undergo a comprehensive selection process, which includes a pre-employment physical, drug screen, and breathalyzer BAC testing. Successful applicants must also be able to obtain ATF Employee Possessor Clearance and complete MSHA training or provide documentation of prior completion.

Equal Opportunity

Hecla Mining Company is an equal opportunity employer. We are committed to building a diverse workforce and consider qualified applicants regardless of background.

Work location

Work model: On-site

location_on

Thunder Mountain Trail, Mendenhall Valley, Juneau, 99811, United States

Juneau

Key Responsibilities

  • check_circleServe as the central communication contact for mine production, maintenance, and safety
  • check_circleMonitor traffic and heavy equipment using video cameras to ensure efficient operations
  • check_circleCapture, validate, and record mine site data including equipment performance and production statistics
  • check_circleOperate the Mine Dispatch Control Room using Scada, MST, CMMS, and EHS Insight systems
  • check_circleFacilitate decision-making by connecting Operations, Maintenance, and Tech Services with current information
  • check_circleSupport emergency response plans by establishing clear communication and minimizing risks
  • check_circleDispatch workers, work crews, and equipment to support daily shift plans
  • check_circleProvide accurate information through Short Interval Control (SIC) structures to support production decisions
  • check_circle

Requirements

  • verifiedHigh school graduation or equivalent
  • verified2–5+ years in mining operations
  • verifiedPrevious experience in dispatch, control room, or coordination roles
  • verifiedExperience with mobile equipment operations
  • verifiedExperience with production tracking and reporting
  • verifiedExperience with shift-based operations
  • verifiedMust pass pre-employment physical, drug screen and breathalyzer BAC testing
  • verifiedMust be able to obtain ATF Employee Possessor Clearance
  • verifiedMust complete MSHA training or provide documentation of completed training

Nice to Have

Post-secondary training in communications, emergency management, or related field. Hands-on background as an Operator, Shifter/Lead hand, or Maintenance coordinator. Experience using dispatch and reporting systems such as Groundhog or similar fleet management systems. Experience supporting production planning execution, Short interval control (SIC) or shift planning, and delay tracking and root cause identification. Previous dispatch experience. Experience with computer systems and multiple software applications. Ability to multi-task in a fast-paced environment. Strong written and verbal communication skills.

Benefits & Perks

check_circleMedical, prescription, dental, and vision insurancecheck_circleDisability coverage and life insurancecheck_circle401(k) with company match
Hecla Mining Company logo
Company

Hecla Mining Company

Industry

manufacturing

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

2-5 yrs (Mid Level)

Education

High school graduation or equivalent required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Scada, MST, CMMS, Ground-Hog, Ehs Insight, Microsoft Systems, MSHT Training, Short Interval Control, Fleet Management Systems, Production Tracking.

Education: High school graduation or equivalent required.

Frequently asked questions about Mine Dispatcher at Hecla Mining Company

What does a Mine Dispatcher at Hecla Mining Company do?expand_more
In this Mine Dispatcher at Hecla Mining Company role, you will serve as the central communication contact for mine production, maintenance, and safety; monitor traffic and heavy equipment using video cameras to ensure efficient operations; capture, validate, and record mine site data including equipment performance and production statistics; and operate the mine dispatch control room using scada, mst, cmms, and ehs insight systems.
What are the requirements for this Mine Dispatcher role?expand_more
Hecla Mining Company is looking for candidates who meet the following requirements: High school graduation or equivalent; 2–5+ years in mining operations; Previous experience in dispatch, control room, or coordination roles; Experience with mobile equipment operations; Experience with production tracking and reporting; and Experience with shift-based operations.
Where is the Mine Dispatcher role at Hecla Mining Company located?expand_more
Mine Dispatcher at Hecla Mining Company is based in Thunder Mountain Trail, Mendenhall Valley, Juneau, 99811, United States. This is a on-site role.
Is this Mine Dispatcher job remote, hybrid, or on-site?expand_more
Hecla Mining Company has listed this Mine Dispatcher role as on-site.
How much experience is required for this Mine Dispatcher role?expand_more
Mine Dispatcher at Hecla Mining Company typically requires 2–5 years of relevant experience at the mid level level.
What skills do you need for the Mine Dispatcher role at Hecla Mining Company?expand_more
Key skills for Mine Dispatcher at Hecla Mining Company include Scada; MST; CMMS; Ground-Hog; Ehs Insight; Microsoft Systems; MSHT Training; and Short Interval Control.
What education is required for Mine Dispatcher at Hecla Mining Company?expand_more
Educational requirements for this role: High school graduation or equivalent required.
What category does the Mine Dispatcher role belong to?expand_more
Mine Dispatcher at Hecla Mining Company is part of the manufacturing job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Compile accurate shift and production reports for management review
  • check_circleIdentify, eliminate, and report hazards while ensuring compliance with safety and health standards
  • ScadaMSTCMMSGround-HogEhs InsightMicrosoft SystemsMSHT TrainingShort Interval ControlFleet Management SystemsProduction Tracking
    Accessibility