Medical Receptionist
Not Disclosed•Full-TimeOn-site
location_onOn-site
Join a team that shares your calling
At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients, and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work, and build a career you love in a community that feels like home.
About the Role
The Medical Receptionist serves as the first in-person point of contact for patients on behalf of the medical practice. This is an intermediate-level position that is highly visible, requiring discretion, good judgment, and a pleasant, professional manner. You will act as the voice and face of the clinic, interacting with patients, families, co-workers, physicians, and the general public. Your day will involve greeting patients, answering phones, directing calls, and assisting families with their needs. You will also manage front office operations including scheduling, registration, charge entry, payment posting, and cash reconciliation. Success in this role requires excellent customer service skills and an articulate phone voice.
Why MultiCare?
Rooted in the local community Partnering with patients, families, and neighbors across the Pacific Northwest for more than 140 years.
Growth and education We offer competitive tuition assistance, award-winning residencies, fellowships, and career development to invest in you.
Well-being and support Enjoy generous PTO, Code Lavender, and Employee Assistance Programs to help you maintain balance and feel cared for in your work and life.
Living our values Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other.
Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard, and valued.
Pacific Northwest lifestyle Work and live where natural beauty, adventure, and strong community connections are part of everyday life.
Pay and Benefits
We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleGreet patients and serve as the first point of contact for the medical practice
- check_circleOperate various types of basic office equipment
- check_circlePerform charge entry, payment posting, and batch balancing tasks
- check_circleConduct cash reconciliation and balancing activities
- check_circleAnswer phones, direct calls, and assist patients and families with inquiries
- check_circleSchedule patient appointments and manage registration processes
Requirements
- verifiedPost high school office procedures preferred
- verifiedMinimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- verifiedCustomer service experience
- verifiedDegree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Nice to Have
Post high school office procedures
Benefits & Perks
check_circleCompetitive tuition assistancecheck_circleGenerous PTOcheck_circleCode Lavender support programcheck_circleEmployee Assistance ProgramsMedical, dental, and retirement benefits
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Skills, education and keywords
Skills: Office Procedures, Customer Service, Medical Office Assistant, Medical Assistant, Health Unit Coordinator.
Education: High school diploma or equivalent preferred.
Frequently asked questions about Medical Receptionist at MultiCare Health System
What does a Medical Receptionist at MultiCare Health System do?expand_more
In this Medical Receptionist at MultiCare Health System role, you will greet patients and serve as the first point of contact for the medical practice; operate various types of basic office equipment; perform charge entry, payment posting, and batch balancing tasks; and conduct cash reconciliation and balancing activities.
What are the requirements for this Medical Receptionist role?expand_more
To qualify for the Medical Receptionist at MultiCare Health System position, applicants should have: Post high school office procedures preferred; Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting; Customer service experience; and Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience.
Where is the Medical Receptionist role at MultiCare Health System located?expand_more
Medical Receptionist at MultiCare Health System is based in On-site. This is a on-site role.
Is this Medical Receptionist job remote, hybrid, or on-site?expand_more
MultiCare Health System has listed this Medical Receptionist role as on-site.
How much experience is required for this Medical Receptionist role?expand_more
Medical Receptionist at MultiCare Health System typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Medical Receptionist role at MultiCare Health System?expand_more
Key skills for Medical Receptionist at MultiCare Health System include Office Procedures; Customer Service; Medical Office Assistant; Medical Assistant; and Health Unit Coordinator.
What education is required for Medical Receptionist at MultiCare Health System?expand_more
Educational requirements for this role: High school diploma or equivalent preferred.
What category does the Medical Receptionist role belong to?expand_more
Medical Receptionist at MultiCare Health System is part of the admin job category on Recrutus.