Medical Front Desk
Not Disclosed•Full-TimeOn-site
location_on4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
About the Role
We are a specialized medical office focusing on Neurology, headaches, and spine care, seeking a dedicated Front Desk Medical Receptionist/Medical Assistant to join our team. This role is vital for ensuring a welcoming environment for patients while maintaining the operational efficiency of our practice.
In this position, you will be the first point of contact for our patients, responsible for greeting them, managing check-ins, and retrieving or updating patient files. Your day will involve a blend of administrative and clinical support tasks, including verifying insurance eligibility, obtaining authorizations for medications and procedures, preparing IVs, and managing the flow of documentation via mail, fax, and electronic scanning. You will also handle phone inquiries, schedule appointments, and coordinate referrals with primary care doctors.
The ideal candidate is highly organized with strong customer service and interpersonal skills, capable of working both independently and as part of a collaborative team.
Schedule and Location
This is a hybrid role with a rotating schedule across Manhattan and Queens locations. The specific shifts include:
- Monday: 10:30 AM – 5:00 PM
- Every other Thursday: 10:30 AM – 5:00 PM
- Manhattan (Alternating Wednesdays): 10:00 AM – 4:00 PM OR 12:00 PM – 7:00 PM
- Queens: Tuesdays 9:00 AM – 5:00 PM
- Fridays: 9:00 AM – 3:00 PM
Application Instructions
Candidates must have at least one year of experience working in a medical office as a receptionist or front desk staff, with specific experience in insurance eligibility and authorizations. Please apply with your resume highlighting your relevant medical office background.
Work location
Work model: On-site
4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
New York, New York
Key Responsibilities
- check_circleGreet patients who walk through the door
- check_circleCheck in patients and ascertain their needs
- check_circlePull medical records or obtain new patient history
- check_circleAnswer phone calls and schedule appointments
- check_circleVerify insurance eligibility and authorizations
- check_circlePrepare and set up IVs
- check_circleScan documents into electronic medical records system
- check_circleConfirm patient appointments and obtain referrals
Requirements
- verifiedAt least one year experience working in medical office as a receptionist/front desk
- verifiedExperience doing eligibility and authorizations
- verifiedFamiliarity with Microsoft Office suite
Nice to Have
Previous office experience desired.
Similar Job Opportunities
Frequently asked questions about Medical Front Desk at Northern Medical Center
What does a Medical Front Desk at Northern Medical Center do?expand_more
In this Medical Front Desk at Northern Medical Center role, you will greet patients who walk through the door; check in patients and ascertain their needs; pull medical records or obtain new patient history; and answer phone calls and schedule appointments.
What are the requirements for this Medical Front Desk role?expand_more
Northern Medical Center is looking for candidates who meet the following requirements: At least one year experience working in medical office as a receptionist/front desk; Experience doing eligibility and authorizations; and Familiarity with Microsoft Office suite.
Where is the Medical Front Desk role at Northern Medical Center located?expand_more
Medical Front Desk at Northern Medical Center is based in 4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States. This is a on-site role.
Is this Medical Front Desk job remote, hybrid, or on-site?expand_more
Northern Medical Center has listed this Medical Front Desk role as on-site.
How much experience is required for this Medical Front Desk role?expand_more
Medical Front Desk at Northern Medical Center typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Medical Front Desk role at Northern Medical Center?expand_more
Key skills for Medical Front Desk at Northern Medical Center include Microsoft Office Suite; Eligibility; and Authorizations.
What category does the Medical Front Desk role belong to?expand_more
Medical Front Desk at Northern Medical Center is part of the admin job category on Recrutus.