Front Desk
Not Disclosed•Full-TimeOn-site
location_on71-40, Greenway Terrace, Forest Hills Gardens, Queens, Queens County, New York, 11375, United States
About the Team
We are a specialized medical practice focusing on Neurology, headaches, and spine care. Our mission is to provide exceptional patient care in a supportive environment that fosters career advancement and professional growth.
About the Role
We are seeking a dedicated Front Desk Medical Receptionist/Medical Assistant to join our team. In this role, you will be the first point of contact for our patients, responsible for greeting them, checking them in, and managing their files. You will also handle phone inquiries, direct calls to the appropriate departments, and manage documentation via mail or fax. The ideal candidate is highly organized, possesses strong customer service and interpersonal skills, and thrives both independently and as part of a collaborative team.
Beyond front desk duties, you will verify insurance eligibility and authorizations for medications and procedures, prepare and set up IVs, and manage the scanning of documents into our electronic medical records system. You will also confirm appointments and obtain necessary referrals from patients' primary care doctors.
Work Locations & Schedule
This position offers flexibility across our three locations with the following schedules:
- Queens Office: Monday (9:00 AM – 6:30 PM), Tuesday (9:00 AM – 5:00 PM), Wednesday (9:00 AM – 4:00 PM), Thursday (9:00 AM – 5:00 PM), Friday (9:00 AM – 3:00 PM).
- Brooklyn Office: Monday (11:00 AM – 5:00 PM) and every other Thursday (11:00 AM – 5:00 PM), with occasional fill-in coverage as needed.
- Manhattan Office: Alternating Wednesdays (10:00 AM – 4:00 PM) and every other Wednesday (12:00 PM – 7:00 PM).
Qualifications
To succeed in this role, you must have at least one year of experience working in a medical office as a receptionist or front desk staff, with specific experience in verifying insurance eligibility and authorizations. Familiarity with basic computer programs, such as the Microsoft Office suite, is required.
Application
If you are ready to bring your organizational skills and patient care experience to our neurology and spine care team, please apply with your resume and a brief cover letter outlining your relevant experience.
Work location
Work model: On-site
71-40, Greenway Terrace, Forest Hills Gardens, Queens, Queens County, New York, 11375, United States
New York, New York
Key Responsibilities
- check_circleGreet patients who walk through the door
- check_circleCheck in patients and ascertain their needs
- check_circlePull medical records or obtain new patient history
- check_circleAnswer phone calls and schedule appointments
- check_circleVerify insurance eligibility and authorizations
- check_circlePrepare and set up IVs
- check_circleScan documents into electronic medical records system
- check_circleConfirm patient appointments and obtain referrals
Requirements
- verifiedAt least one year experience working in medical office as a receptionist/front desk
- verifiedExperience doing eligibility and authorizations
- verifiedFamiliarity with Microsoft Office suite
Nice to Have
Previous office experience
Similar Job Opportunities
Frequently asked questions about Front Desk at Northern Medical Center
What does a Front Desk at Northern Medical Center do?expand_more
A Front Desk at Northern Medical Center is responsible for the following: Greet patients who walk through the door; Check in patients and ascertain their needs; Pull medical records or obtain new patient history; and Answer phone calls and schedule appointments.
What are the requirements for this Front Desk role?expand_more
Northern Medical Center is looking for candidates who meet the following requirements: At least one year experience working in medical office as a receptionist/front desk; Experience doing eligibility and authorizations; and Familiarity with Microsoft Office suite.
Where is the Front Desk role at Northern Medical Center located?expand_more
Front Desk at Northern Medical Center is based in 71-40, Greenway Terrace, Forest Hills Gardens, Queens, Queens County, New York, 11375, United States. This is a on-site role.
Is this Front Desk job remote, hybrid, or on-site?expand_more
Northern Medical Center has listed this Front Desk role as on-site.
How much experience is required for this Front Desk role?expand_more
Front Desk at Northern Medical Center typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Front Desk role at Northern Medical Center?expand_more
Key skills for Front Desk at Northern Medical Center include Microsoft Office Suite; Eligibility; and Authorizations.
What category does the Front Desk role belong to?expand_more
Front Desk at Northern Medical Center is part of the admin job category on Recrutus.
About Northern Medical Center
Northern Medical Care PC, based in Middletown, New York, provides a comprehensive range of healthcare services, including primary care, pediatrics, physical therapy, aesthetic treatments, sports medicine, acupuncture, and DOT/USCIS medical exams. Their experienced medical team emphasizes personalized care, addressing patients' physical, emotional, and lifestyle needs to develop effective treatment plans. The practice prioritizes building trust through attentive listening and compassionate support, ensuring patients feel valued and understood. By focusing on individualized health strategies, Northern Medical Care PC aims to foster long-term well-being and positive outcomes for their community.
Browse more roles: All Northern Medical Center jobs, admin jobs on Recrutus.