Medical Assistant
Not Disclosed•Full-TimeOn-site
location_onThe Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
About the Team
Urgent Team is one of the largest independent operators of urgent and family care centers in the Southeast. With more than 80 locations under eight brands, the company provides quality and affordable family healthcare across the region. All Urgent Team centers are designated as Accredited Care Centers by the Urgent Care Association, recognizing a commitment to safety, quality, and scope of services.
The team offers convenient, walk-in care seven days a week, treating injuries and illnesses, and providing occupational health and wellness care. The Knoxville, TN location is part of this network dedicated to serving the community's immediate healthcare needs.
About the Role
This Medical Assistant position is designed to provide essential clinical care within urgent care, occupational health, and workers' compensation settings. You will be the first point of contact for patients, responsible for initial evaluations, x-ray testing, and preparing patients for provider evaluation by recording histories and vital signs. A key part of the role involves recognizing acuity levels to ensure appropriate intervention and maintaining the flow of the clinic.
In this role, you will greet patients promptly, communicate clearly about wait times, and offer solutions to concerns. You will support the front desk during check-in and check-out procedures, ensure timely follow-up on lab and x-ray results, and maintain stocked, clean exam rooms. The position requires performing phlebotomy, injections, and other clinical procedures under provider supervision, as well as preparing and shooting X-Rays with a focus on proper positioning and safety.
Schedule
Full-time team members work a rotating schedule of 36-40 hours per week, consisting of 12-hour weekday shifts and every-other weekend. PRN (per diem) team members are scheduled on an as-needed basis.
Equal Opportunity
Urgent Team is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All applicants are notified of their rights pursuant to federal employment laws.
Work location
Work model: On-site
The Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
Knoxville, Tennessee
Key Responsibilities
- check_circleGreet patients promptly and provide clear communication about next steps and wait times
- check_circleAccurately document vital signs, histories, medications, allergies, and other pertinent details
- check_circlePrepare and shoot X-Rays, ensuring proper positioning, safety, radiation protection, and shielding
- check_circlePerform phlebotomy, injections, and other clinical procedures as trained and directed
- check_circleEnsure timely follow-up for lab and x-ray results and execute follow-up calls with urgency
- check_circleSupport front desk staff with check-in and check-out procedures when needed
- check_circleMaintain stocked and clean exam rooms while adhering to infection control and safety standards
Requirements
- verifiedHigh school diploma or equivalent
- verifiedBLS Certification
- verifiedCertified Medical Assistant preferred
- verifiedExperience performing X-Rays desirable
Nice to Have
Certified Medical Assistant. Experience performing X-Rays.
Benefits & Perks
check_circleMedical, Dental, and Vision Optionscheck_circleRetirement savings planscheck_circleContinuing Education Reimbursementcheck_circlePaid Time Off401K plan with company contribution
