Medical Assistant
Not Disclosed•Full-TimeOn-site
location_on10357, Patsy Cline Way, Knox County, East Tennessee, Tennessee, 37871, United States
About the Team
Urgent Team is one of the largest independent operators of urgent and family care centers in the Southeast. With more than 80 locations under eight brands, the company provides quality and affordable family healthcare across the region. All Urgent Team centers are designated as Accredited Care Centers, a recognition from the Urgent Care Association that highlights the organization's commitment to safety, quality, and a broad scope of services.
The centers operate seven days a week, offering convenient walk-in care for injuries, illnesses, occupational health, and wellness. The Knoxville, TN location is part of this network, dedicated to delivering accessible care to the community.
About the Role
The Medical Assistant serves as a vital clinical partner within the urgent care, occupational health, and workers' compensation settings. This role is designed to ensure patients receive prompt, high-quality care through efficient clinical support and clear communication.
In this position, you will be the first point of contact for many patients, greeting them and providing clear updates on wait times and next steps. Your day will involve conducting initial evaluations, recording patient histories and vital signs, and recognizing acuity levels to determine the appropriate level of intervention. A significant portion of the role focuses on diagnostic support, specifically preparing and shooting X-Rays with strict adherence to safety and radiation protection protocols. You will also perform phlebotomy and injections under provider supervision, assist with patient transfers, and ensure exam rooms remain stocked and clean. The role requires a proactive approach to patient concerns, ensuring timely follow-ups on lab and X-ray results and supporting front desk operations when needed.
Hiring Process
To join the Urgent Team family, please submit your application directly through our careers portal. Qualified candidates will be contacted for an initial screening to discuss experience and availability. Successful applicants will proceed to a final interview with the site leadership team to discuss role specifics and team fit.
Equal Opportunity Employer
Urgent Team is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. All applicants are notified of their rights pursuant to federal employment laws.
Work location
Work model: On-site
10357, Patsy Cline Way, Knox County, East Tennessee, Tennessee, 37871, United States
Tennessee
Key Responsibilities
- check_circleDocument vital signs, histories, medications, and allergies accurately
- check_circlePrepare and perform X-rays ensuring proper positioning and safety
- check_circleAssist with patient transfers, procedures, and lab work under supervision
- check_circlePerform phlebotomy, injections, and other clinical procedures as directed
- check_circleEnsure timely follow-up for lab and x-ray results with urgent calls
- check_circleGreet patients and communicate next steps and wait times
- check_circleMaintain stocked and clean exam rooms while adhering to safety standards
Requirements
- verifiedHigh school diploma or equivalent
- verifiedBLS Certification
- verifiedCertified Medical Assistant preferred
- verifiedExperience performing X-Rays desirable
Nice to Have
Certified Medical Assistant. Experience performing X-Rays.
Benefits & Perks
check_circleMedical, Dental, and Vision Optionscheck_circleRetirement savings planscheck_circleContinuing Education Reimbursementcheck_circlePaid Time Offcheck_circle401K plan with company contributioncheck_circleNo-Cost Office Visitscheck_circleGenerous discounts on some billable services
