Mechanical Technician (Level 2)
Not Disclosed•Full-TimeOn-site
location_on14805, Security Way, Chambers Heights, Aurora, Arapahoe County, Colorado, 80011, United States
About the Role
As a Service Technician 2, you serve as the technical backbone for our national accounts, distributors, and end users. Your mission is to deliver hands-on solutions that not only fulfill client requirements but also uphold our company values. You will own every customer problem or incident from start to finish, ensuring resolution that meets both customer satisfaction and our Service Agreements.
This role is dynamic and customer-facing. You will perform on-site installations, repairs, and maintenance on various electromechanical packaging and dispensing equipment. Beyond fixing issues, you will conduct product demonstrations and provide technical guidance and training to in-house maintenance staff. A key part of your day involves building relationships with back-of-house contacts to gather feedback and presenting complex technical concepts to non-technical individuals effectively.
Skills & Experience
To succeed in this position, you will need a High School degree plus an Associate degree in a technology field (such as mechanical, electrical, or electronics) or equivalent experience. You must possess broad knowledge of mechanical hand tools and principles, alongside the ability to interpret technical diagrams and manuals.
Proficiency with PC applications, including Microsoft Windows, Word, Excel, and PowerPoint, is required, as is the ability to use iPads for work orders, communication, and team calls. You should be a self-starter capable of managing multiple projects with minimal direction, adapting to change, and meeting tight deadlines.
Physical requirements are an essential part of the job. You must be able to lift up to 60 lbs., carry tools and parts weighing up to 20 lbs., and carry 50 lbs. up four flights of stairs. The role also requires the ability to bend, squat, walk, stand, and sit for prolonged periods, as well as push and pull equipment carts weighing up to 60 lbs.
Logistics & Requirements
This position may involve the use of a company-owned or leased vehicle; therefore, a valid state driver's license and a good driving record are mandatory. Flexibility is crucial, as the role may require extended hours during the work week, as well as open availability for weekends and holidays on an as-needed basis.
Work location
Work model: On-site
14805, Security Way, Chambers Heights, Aurora, Arapahoe County, Colorado, 80011, United States
Aurora, Colorado
Key Responsibilities
- check_circlePerform on-site installations, repairs, and maintenance on electromechanical packaging equipment
- check_circleProvide hands-on technical solutions to fulfill client requirements
- check_circleConduct product demonstrations and provide technical guidance to customers
- check_circleUse iPads to complete work orders and communicate via email and team calls
- check_circleManage customer incidents until resolution to satisfaction or agreement compliance
- check_circleOffer maintenance support and training to in-house maintenance staff
- check_circleBuild relationships with back-of-house contacts and gather feedback
Requirements
- verifiedHigh School degree plus Associate degree in technology field or equivalent experience
- verifiedBroad knowledge of mechanical hand tools and principles
- verifiedSkilled in PC applications including Microsoft Windows, Word, Excel, PowerPoint
- verifiedAbility to use iPads for work orders and communication
- verifiedAbility to understand technical diagrams and manuals
- verifiedValid state drivers license and good driving record
- verifiedAbility to lift 60 lbs. or less
Similar Job Opportunities
Skills, education and keywords
Skills: Mechanical Hand Tools, Microsoft Windows, Word, Excel, Powerpoint, Ipads.
Education: High School degree plus Associate degree in technology field, or equivalent experience; Associate degree in technology field (e.g., mechanical, electrical), or equivalent experience.
Frequently asked questions about Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group
What does a Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group do?expand_more
Day-to-day, the Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group will perform on-site installations, repairs, and maintenance on electromechanical packaging equipment; provide hands-on technical solutions to fulfill client requirements; conduct product demonstrations and provide technical guidance to customers; and use ipads to complete work orders and communicate via email and team calls.
What are the requirements for this Mechanical Technician (Level 2) role?expand_more
To qualify for the Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group position, applicants should have: High School degree plus Associate degree in technology field or equivalent experience; Broad knowledge of mechanical hand tools and principles; Skilled in PC applications including Microsoft Windows, Word, Excel, PowerPoint; Ability to use iPads for work orders and communication; Ability to understand technical diagrams and manuals; and Valid state drivers license and good driving record.
Where is the Mechanical Technician (Level 2) role at V R Della Infotech INC- V R Della group located?expand_more
Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group is based in 14805, Security Way, Chambers Heights, Aurora, Arapahoe County, Colorado, 80011, United States. This is a on-site role.
Is this Mechanical Technician (Level 2) job remote, hybrid, or on-site?expand_more
V R Della Infotech INC- V R Della group has listed this Mechanical Technician (Level 2) role as on-site.
How much experience is required for this Mechanical Technician (Level 2) role?expand_more
Candidates for Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group should have mid level.
What skills do you need for the Mechanical Technician (Level 2) role at V R Della Infotech INC- V R Della group?expand_more
Key skills for Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group include Mechanical Hand Tools; Microsoft Windows; Word; Excel; Powerpoint; and Ipads.
What education is required for Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group?expand_more
Educational requirements for this role: High School degree plus Associate degree in technology field, or equivalent experience; and Associate degree in technology field (e.g., mechanical, electrical), or equivalent experience.
What category does the Mechanical Technician (Level 2) role belong to?expand_more
Mechanical Technician (Level 2) at V R Della Infotech INC- V R Della group is part of the engineering job category on Recrutus.