Marketing and Communications Associate

About the Mission

The Washington Health Benefit Exchange is dedicated to radically improving how Washington residents secure health insurance through innovative solutions, an easy-to-use customer experience, and values of integrity, respect, equity, and transparency. As a public-private partnership, the Exchange operates Washington Healthplanfinder, the eligibility and enrollment portal used by one in four Washington residents to obtain health and dental coverage. Through this platform, supported by a Customer Support Center and a statewide network of navigators and brokers, individuals and families can shop, compare, and enroll in private qualified health plans or Washington Apple Health (Medicaid).

Our Commitment to Equity

Equity is fundamental to our mission. The process of advancing toward equity and becoming anti-racist is disruptive and demands vigilance to dismantle deeply entrenched systems of privilege and oppression. While systemic racism is a root cause of many societal inequities, we utilize an intersectional approach to address all forms of bias. We recognize the socioeconomic drivers of health and focus on people and places where needs are greatest. Our goal is that all Washingtonians have full and equal access to opportunities, power, and resources to achieve their full potential.

About the Role

The Marketing and Communications Associate serves as a vital link within the Communications department, supporting marketing, strategic communications, and internal communications. Reporting to the Associate Director of Digital Brand Marketing, you will manage content across websites, social media, marketing emails, and internal resources. This is a project-funded position with an anticipated end date of June 30, 2027.

In this role, you will help communicate the Exchange's mission and operating principles to internal teams while executing integrated campaigns across email, SMS, web, and social media. You will analyze campaign performance, create content to dispel misinformation, and respond to customer inquiries. Your work will directly support the Exchange's legislative and outreach priorities, ensuring that our messaging reaches diverse audiences effectively and clearly.

Hiring Process

This position will remain open until a suitable number of candidates are identified for review. The Exchange reserves the right to close the recruitment at any time. If you are interested, please submit an application with a cover letter as soon as possible. A cover letter is a required component of this recruitment.

Equal Opportunity Employer

The Washington Health Benefit Exchange is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We participate in E-Verify.