Manager, Operations
Not Disclosed•Full-TimeOn-site
location_onDrumgoole Road West, Staten Island, Richmond County, New York, 10309, United States
About the Role
This position serves as the operational backbone for a multi-physician practice or division, managing daily administrative functions to ensure seamless delivery of healthcare services. The role exists to bridge the gap between clinical excellence and administrative efficiency, coordinating complex programs, personnel, and fiscal resources across single or multiple sites.
As the leader of the Operations team, you will guide supervisors and staff toward achieving departmental objectives while fostering a culture of collaboration and continuous improvement. You will act as the primary liaison between attending physicians, patients, and administrative leadership, ensuring that all operational strategies align with the broader health system's goals. From planning growth initiatives and space allocation to overseeing capital equipment requests and construction projects, this role requires a strategic mindset capable of adapting to market changes and regulatory shifts.
Day in the Life
Your day involves a dynamic mix of strategic planning and hands-on management. You will oversee the full spectrum of administrative disciplines, including scheduling, insurance verification, charge capture, and referral management, ensuring that billing practices and Part B revenue collection are optimized. A significant portion of your time will be dedicated to personnel management—hiring, training, and evaluating staff to maintain high performance and efficiency.
You will also serve as a key compliance officer, monitoring program components against regulatory agency criteria and ensuring adherence to HIPAA, the Corporate Compliance Program, and public health laws. By collaborating with the Research Institute and clinical leadership, you will help develop and evaluate clinical programs, utilizing data to identify quality benchmarks and opportunities for improvement. Whether preparing Certificate of Need (CON) applications or streamlining operations through new technologies, your work ensures the division operates fiscally responsibly and delivers exceptional patient experiences.
Work location
Work model: On-site
Drumgoole Road West, Staten Island, Richmond County, New York, 10309, United States
New York, New York
Key Responsibilities
- check_circleMonitor regulatory compliance and oversee research operations
- check_circleManage department budgets, personnel, and fiscal responsibilities
- check_circleOptimize billing practices and Part B revenue collection
- check_circleServe as liaison between physicians, patients, and administrative leadership
- check_circleIdentify and implement technology to improve operational efficiency
- check_circlePrepare reports for Certificate of Need applications and construction projects
- check_circleCoordinate program development, space allocation, and capital equipment procurement
- check_circleManage daily administrative operations for multi-physician practices and divisions
- check_circleDevelop and communicate goals aligned with the health system
- check_circleLead operations teams and supervisors to achieve department objectives
- check_circleEnsure compliance with HIPAA, regulatory standards, and corporate policies
- check_circleOversee scheduling, staff hiring, training, and performance evaluations
Requirements
- verifiedBachelor's Degree required, or equivalent combination of education and related experience
- verified6-8 years of relevant experience
- verified2-5 years of leadership / management experience
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Skills, education and keywords
Skills: Hipaa, Billing, Coding, Reimbursement, Certificate Of Need, Con.
Education: Bachelor's Degree required, or equivalent combination of education and related experience.
Frequently asked questions about Manager, Operations at Northwell Health
What does a Manager, Operations at Northwell Health do?expand_more
A Manager, Operations at Northwell Health is responsible for the following: Monitor regulatory compliance and oversee research operations; Manage department budgets, personnel, and fiscal responsibilities; Optimize billing practices and Part B revenue collection; and Serve as liaison between physicians, patients, and administrative leadership.
What are the requirements for this Manager, Operations role?expand_more
To qualify for the Manager, Operations at Northwell Health position, applicants should have: Bachelor's Degree required, or equivalent combination of education and related experience; 6-8 years of relevant experience; and 2-5 years of leadership / management experience.
Where is the Manager, Operations role at Northwell Health located?expand_more
Manager, Operations at Northwell Health is based in Drumgoole Road West, Staten Island, Richmond County, New York, 10309, United States. This is a on-site role.
Is this Manager, Operations job remote, hybrid, or on-site?expand_more
Northwell Health has listed this Manager, Operations role as on-site.
How much experience is required for this Manager, Operations role?expand_more
Manager, Operations at Northwell Health typically requires 6–8 years of relevant experience at the mid level level.
What skills do you need for the Manager, Operations role at Northwell Health?expand_more
Key skills for Manager, Operations at Northwell Health include Hipaa; Billing; Coding; Reimbursement; Certificate Of Need; and Con.
What education is required for Manager, Operations at Northwell Health?expand_more
Educational requirements for this role: Bachelor's Degree required, or equivalent combination of education and related experience.
What category does the Manager, Operations role belong to?expand_more
Manager, Operations at Northwell Health is part of the healthcare & nursing job category on Recrutus.