Manager, Offer Strategy
Not Disclosed•Full-TimeRemote
location_onCarlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
About the Team
This role is part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions. As a core component of Hilton's "commercial engine," the team is vital to achieving the company's goal of profitable growth. Reporting to the Director of Offer Strategy within the Global Pricing & Inventory team, you will drive projects including enterprise offers management globally, offers testing, governance, and compliance.
At Hilton, the hospitality we are known for doesn't end with our guests. We are a global leader in hospitality that has welcomed more than 3 billion guests worldwide, staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
About the Role
As Manager, Offer Strategy, you will serve as a point of contact for offer-related questions, needs, consulting, and maintenance from partners and cross-functional teams. You will collaborate with partners to identify, conceptualize, prioritize, and action offer strategy, pricing, merchandising, and distribution issues and opportunities, evaluating the viability of long-term inventory and pricing capabilities.
Your day-to-day involves supervising the performance and efficiency of current initiatives and tests, preparing analyses, readouts, and tools to guide communication during periodic cross-functional reviews. You will work with team members to define indicators and measurement plans for new offers and provide direction for project and change management activities to ensure seamless execution and adoption of offer constructs. Additionally, you will develop execution plans to bring enterprise offer constructs to life with a focus on commercial performance, metric development, testing, and optimization.
Hiring Process
Interested candidates are encouraged to explore life at Hilton through our Careers Blog to see why we are more than a great place to stay—we are a great place to work. For more information on our comprehensive benefits package supporting mental and physical well-being, please visit our benefits page.
Equal Opportunity
Hilton is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Work location
Work model: Remote
Carlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
Santa Fe, New Mexico
Key Responsibilities
- check_circleProvide direction for project and change management activities to ensure seamless execution of offer constructs
- check_circleDevelop execution plans for enterprise offer constructs with a focus on commercial performance and optimization
- check_circleOutline needs and partner with teams to implement pricing strategies for enterprise offer constructs
- check_circleSupport execution of the global Commercial plan and contribute to broader commercial objectives
- check_circleCollaborate with partners to identify, prioritize, and execute offer strategy, pricing, and distribution opportunities
- check_circleDefine indicators and measurement plans for new offers in collaboration with team members and partners
- check_circleSupervise performance of current initiatives and tests while preparing analyses and readouts for cross-functional reviews
- check_circleServe as primary point of contact for offer-related questions and consulting from partners and cross-functional teams
Requirements
- verifiedFive (5) years of professional experience
- verifiedThree (3) years of experience in Analytics, Commercial Services, Pricing, or Revenue Management
- verifiedTravel up to 10%
Nice to Have
BA/BS/Bachelor's Degree. Two years of Hilton Revenue Management experience. Experience in project management. Experience in connectivity/distribution.
Benefits & Perks
check_circle110 nights of deeply discounted travel at world-class hotels through Go Hilton programcheck_circleEmployee stock purchase program with 15% discount on Hilton sharescheck_circlePaid parental leave for eligible team members including partners and adoptive parentscheck_circlePersonalized caregiving support with dedicated concierge servicesCrisis concierge offering practical and emotional support during times of loss