Manager, Field HR

About Potbelly

What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. At Potbelly, good vibes and great careers are a way of life. We believe that toasty sandwiches are only as good as the people behind them, and we are proud to have the best. We are looking for friendly and outgoing individuals who thrive in a fast-paced, friendly environment to join our growing Potbelly Nation.

About the Role

The Field Human Resources Manager serves as a key member of the Field Human Resources Support team and a trusted adviser to the Operations Team. This role is dedicated to achieving great people results in retention, internal selection, development, staffing, and cultural leadership. You will act as a champion of the Potbelly Way culture, bringing positive energy and fun to the role while utilizing strong interpersonal and coaching skills.

In this position, you will elevate leadership at all levels, support succession development and planning, and provide feedback to shape HR processes and policies. Success in this role is measured by turnover goals, the timely and effective handling of employee relations matters, and the strength of the succession bench. You will partner with Talent Acquisition and Training teams to ensure excellence in the employee experience throughout the entire employment lifecycle.

Location and Work Model

This is a field-based, full-time exempt position. While the role is 100% remote in spirit, candidates must reside in the Chicago, IL market. The position requires moderate travel, with up to 30% of time spent in shops and traveling to support field operations. You will be expected to work a minimum of 50 hours per week and engage in problem-solving within a fast-paced environment.

Our Commitment to Diversity

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in our team, customers, suppliers, and all others with whom we interact as an essential component of how we do business. Diversity strengthens our vibe, who we are, and how we work. We are an equal opportunity employer and consider all applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable law.

How to Apply

Applications must be submitted by August 31, 2026, to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.