Management Training Program
Not Disclosed•Full-TimeOn-site
location_on601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
About the Team
At Express Oil Change & Tire Engineers, we are the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth. Our team is dedicated to creating results for customers, teammates, and the company by maintaining the highest standards of service and operational efficiency.
About the Role
We are actively seeking top-level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, you will complete all levels of training while serving customers and learning every aspect of the store and the company. This role is designed for those who want to truly learn how to manage a business as part of our accelerated leadership development track.
You will be responsible for ensuring customers are greeted courteously and receive a high level of service. Your day will involve scheduling service appointments, answering questions in person and on the telephone, and consulting customers on their specific service needs. You will keep customers updated on the progress of their vehicles and ensure our company's high expectations are met, maintained, and exceeded. Success in this role requires involvement in every aspect of store operation, accurate communication with teammates and technicians to establish time commitments, and the ability to step in to take on additional duties when necessary.
Work location
Work model: On-site
601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleEnsure company expectations are met, maintained, and exceeded
- check_circleConsult customers on service needs and provide vehicle progress updates
- check_circleCommunicate time commitments accurately to teammates and technicians
- check_circleGreet customers courteously and deliver high-level customer service
- check_circleSchedule service appointments and answer inquiries in person and by phone
- check_circleStep in to perform additional duties as necessary
- check_circleParticipate in all aspects of store operations
Similar Job Opportunities
Frequently asked questions about Management Training Program at Express Oil Change & Tire Engineers
What does a Management Training Program at Express Oil Change & Tire Engineers do?expand_more
In this Management Training Program at Express Oil Change & Tire Engineers role, you will ensure company expectations are met, maintained, and exceeded; consult customers on service needs and provide vehicle progress updates; communicate time commitments accurately to teammates and technicians; and greet customers courteously and deliver high-level customer service.
Where is the Management Training Program role at Express Oil Change & Tire Engineers located?expand_more
Management Training Program at Express Oil Change & Tire Engineers is based in 601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States. This is a on-site role.
Is this Management Training Program job remote, hybrid, or on-site?expand_more
Express Oil Change & Tire Engineers has listed this Management Training Program role as on-site.
How much experience is required for this Management Training Program role?expand_more
Candidates for Management Training Program at Express Oil Change & Tire Engineers should have mid level.
What category does the Management Training Program role belong to?expand_more
Management Training Program at Express Oil Change & Tire Engineers is part of the customer services job category on Recrutus.
About Express Oil Change & Tire Engineers
Express Oil Change & Tire Engineers operates as a comprehensive automotive repair and maintenance facility based in Birmingham, AL. Since 1979, the company has served vehicle owners by combining a signature ten-minute oil change with full-service mechanical repairs, including tires, brakes, and alignments, all under one roof. This approach positions the business as a single-location solution for total car care needs.
The organization employs ASE-certified technicians trained to utilize premium parts and modern equipment to ensure high-quality workmanship. Customer service remains a central focus, with operations guided by a mission to deliver automotive products and services quickly within a superior environment. The staff emphasizes integrity, friendliness, and continuous improvement in every interaction.
Core values such as pride of workmanship, teamwork, and enthusiasm drive daily decisions and operational standards. The company aims to provide assurance to customers that their vehicles are well-maintained through a combination of experienced professionals and efficient service delivery, maintaining a consistent presence in the vehicle repair industry for over four decades.
Browse more roles: All Express Oil Change & Tire Engineers jobs, customer services jobs on Recrutus.