Loss Prevention Officer

About the Team

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling. Our mission is to become the preeminent wellness brand in hospitality, ensuring guests can be the best version of themselves. We seek passionate and engaged associates to bring this unique programming to life, fostering an environment where the unique backgrounds of our team are valued and celebrated.

About the Role

As a Casual Loss Prevention & Security associate at The Westin Maui Resort & Spa, you will serve as a vital guardian of our property and a welcoming face for our guests. This role exists to ensure the safety and security of our team, guests, and assets while maintaining the seamless, high-touch experience that defines the Westin brand.

Your day will involve patrolling all areas of the property, monitoring surveillance systems, and conducting physical hazard inspections. You will be the first point of contact for emergencies, accidents, or disturbances, responding with calm professionalism to defuse situations and coordinate with EMS or outside assistance when necessary. Beyond security duties, you will assist guests with room access, handle complaints, and escort unwelcome persons from the property without disrupting the flow of operations. You will also conduct investigations, gather evidence, and maintain detailed incident reports, ensuring all proprietary information remains confidential.

We are looking for an ideal candidate who is active, optimistic, and adventurous. You should take pride in maintaining your own well-being and be ready to embrace the brand's wellness culture both on and off the property. Whether you are responding to a vehicle accident, administering first aid, or simply acknowledging a guest with genuine appreciation, your actions contribute to a safe and welcoming environment.

Hiring Process

Candidates must be aware that some states may have additional licensing or registration requirements to be considered for this position. Please ensure you meet all local regulatory standards before applying.

Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.