Licensed Optical Manager
Not Disclosed•Full-TimeOn-site
location_onRosalind Sallenger Richardson Center of Hope, 1501, Queens Road, Myers Park, Charlotte, Mecklenburg County, North Carolina, 28207, United States
About the Team
Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. Since our launch in 2010, we have pioneered ideas, designed products, and developed technologies to help people see. We believe that a business can scale while doing good in the world without charging a premium. Our approach is built on creativity, empathy, and innovation, ensuring that exceptional vision care is simple, accessible, and delightful wherever and whenever you need it.
About the Role
We are looking for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you will use your professional skill set and product expertise to create incredible experiences for customers. Whether you are helping longtime Warby Parker fans or first-time wearers, your goal is to leave them excited and confident about their glasses.
Acting as both a coach and a team player, you will lead your store's Opticians and jump in to consult customers as needed. You will be a lifelong learner who embraces challenges, fosters an encouraging work environment, and helps Warby Parker grow. This position is ideal for someone who takes their work seriously but not themselves, dedicated to going above and beyond to make customers and teammates happy.
Hiring Process
Interested candidates are encouraged to apply through our Career website. Please note that for applicable postings, the application window is anticipated to close on the date listed. We review applications based on qualifications and experience to determine the next steps in our interview process.
Equal Opportunity & Culture
Warby Parker is committed to pay transparency and offers a comprehensive compensation package. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair is distributed to someone in need through our Buy a Pair, Give a Pair program. If you are a California resident, please review the additional privacy disclosures in our Privacy Policy regarding how we collect and use personal information.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Work location
Work model: On-site
Rosalind Sallenger Richardson Center of Hope, 1501, Queens Road, Myers Park, Charlotte, Mecklenburg County, North Carolina, 28207, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleManage a team of Opticians through feedback, development conversations, and leading by example
- check_circleWork directly with customers to meet all eyewear needs and explain prescription terminology
- check_circleTake and record measurements, adjust and fit eyewear with flawless accuracy
- check_circleImplement retail experience programs to increase customer loyalty and engagement
- check_circleReport to the Store Leader to anticipate staffing needs and oversee Optician Apprentice Program participants
- check_circleSupport general store systems, inventory databases, and business operations
- check_circleVerify finished eyewear meets optical standards, customer requirements, and requests
Requirements
- verifiedLicensed dispensing optician in states that require a license (or ABO-certified optician in non-licensing states)
- verified2+ years in a management position
- verifiedNot on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits & Perks
check_circleHealth, vision, and dental insurancecheck_circleLife and AD&D Insurancecheck_circlePaid sick leavecheck_circlePaid Holidayscheck_circleVacation days per yearcheck_circleRetirement savings plan (401(k))check_circleParental leave (non-birthing parents included)check_circleShort-term disabilitycheck_circleEmployee Stock Purchase Plancheck_circleEmployee Assistance Program (EAP)
