Leasing Consultant
Not Disclosed•Full-TimeOn-site
location_on1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
About the Role
The Leasing Consultant serves as the primary point of contact for both current residents and prospective tenants, acting as the face of Mill Creek Residential. This role is designed to guide prospects in selecting their new homes while ensuring outstanding customer service and sales excellence throughout the entire residency lifecycle. You will be responsible for creating personal connections, understanding resident needs, and fostering a positive community experience from the first inquiry through move-in and beyond.
In this position, you will embody the Mill Creek mission, values, and brand promise in every interaction. Whether you are conducting property tours, resolving service requests, or assisting with move-in logistics, your goal is to support the customer experience vision and contribute to high resident retention. The role requires a proactive approach to maintaining the property's condition, staying informed about local market trends, and collaborating with the Community Manager to ensure operational success.
Hiring Process
Candidates selected for an interview will be evaluated based on their skills, experience, and career goals to ensure the best fit for the specific community. The selection process involves a review of qualifications and a discussion regarding how the individual aligns with the working requirements of the team.
Equal Opportunity
Mill Creek Residential is committed to compliance with all Federal, State, and local laws, including Fair Housing regulations. We strive to provide an inclusive environment where all associates are treated with respect and dignity.
Work location
Work model: On-site
1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
Washington, District of Columbia
Key Responsibilities
- check_circleManage and convert prospect leads into leases to achieve monthly goals
- check_circleEnter accurate data into information systems and prepare leasing reports
- check_circleGreet prospective residents and present community features to generate interest
- check_circleComplete lease applications, verify information, and notify prospects of results
- check_circleAnswer phone calls, return voicemails, and address resident service requests
- check_circleParticipate in social media advertising and marketing event planning
- check_circleMaintain office, model homes, and grounds in impeccable condition
- check_circleEnsure compliance with Fair Housing regulations and company policies
- check_circlePost daily ads on platforms like Craigslist to generate property traffic
- check_circleConduct monthly market surveys by visiting competitive properties to track rents and specials
- check_circleAssist with move-in processes including home walks and preparing move-in packages
- check_circleSupport resident retention through renewal programs and follow-up communications
Requirements
- verifiedHigh School diploma or equivalent (GED) preferred
- verifiedMulti Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience
- verifiedComputer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software
- verifiedAbility to perform basic arithmetic skills
- verifiedCompliance with Federal, State and local laws including Fair Housing regulations
Nice to Have
High School diploma or equivalent (GED)
Benefits & Perks
check_circleComprehensive medical, dental, and vision insurancecheck_circleEmployer sponsored short and long term disability insurancecheck_circleLife and ADD insurancecheck_circle401k with employer matchingcheck_circlePaid time off benefits including vacation, sick leave, and holidays
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Skills, education and keywords
Skills: Microsoft Word, Excel, Entrata, Yardi, Revenue Management Software, Fair Housing Regulations, English.
Education: High School diploma or equivalent (GED) preferred.
Frequently asked questions about Leasing Consultant at Mill Creek Residential
What does a Leasing Consultant at Mill Creek Residential do?expand_more
In this Leasing Consultant at Mill Creek Residential role, you will manage and convert prospect leads into leases to achieve monthly goals; enter accurate data into information systems and prepare leasing reports; greet prospective residents and present community features to generate interest; and complete lease applications, verify information, and notify prospects of results.
What are the requirements for this Leasing Consultant role?expand_more
To qualify for the Leasing Consultant at Mill Creek Residential position, applicants should have: High School diploma or equivalent (GED) preferred; Multi Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience; Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software; Ability to perform basic arithmetic skills; and Compliance with Federal, State and local laws including Fair Housing regulations.
Where is the Leasing Consultant role at Mill Creek Residential located?expand_more
Leasing Consultant at Mill Creek Residential is based in 1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States. This is a on-site role.
Is this Leasing Consultant job remote, hybrid, or on-site?expand_more
Mill Creek Residential has listed this Leasing Consultant role as on-site.
How much experience is required for this Leasing Consultant role?expand_more
Candidates for Leasing Consultant at Mill Creek Residential should have mid level.
What skills do you need for the Leasing Consultant role at Mill Creek Residential?expand_more
Key skills for Leasing Consultant at Mill Creek Residential include Microsoft Word; Excel; Entrata; Yardi; Revenue Management Software; Fair Housing Regulations; and English.
What education is required for Leasing Consultant at Mill Creek Residential?expand_more
Educational requirements for this role: High School diploma or equivalent (GED) preferred.
What category does the Leasing Consultant role belong to?expand_more
Leasing Consultant at Mill Creek Residential is part of the sales job category on Recrutus.
About Mill Creek Residential
Mill Creek Residential is a prominent real estate development firm headquartered in Boca Raton, Florida, specializing in the creation, construction, acquisition, and operation of high-quality rental communities across the United States. The company maintains a significant national footprint, with active projects in major metropolitan areas ranging from Seattle and the San Francisco Bay Area to Southern California, the Carolinas, and the Northeast corridor including New York and Boston. By focusing on desirable locations coast-to-coast, Mill Creek Residential ensures a diverse presence in key growth markets.
The organization distinguishes itself by integrating a deep understanding of local market dynamics with an innovative approach to the rental housing sector. A seasoned team of real estate professionals works to identify and pursue investment opportunities that align with specific community needs. This strategy allows the firm to build enduring value for investors, residents, and associates while fostering environments where people can thrive.
As a recognized leader in the sector, Mill Creek Residential has appeared on the NMHC's Top 25 List of Developers and Builders for several consecutive years. The company portfolio comprises 153 communities offering more than 43,500 rental homes, reflecting a substantial scale of operations as of late 2025.
Browse more roles: All Mill Creek Residential jobs, sales jobs on Recrutus.