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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Lead Teller
PNC logo

Lead Teller

Not Disclosed•Full-TimeOn-site

location_onTwo Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States

Apply Now

About the Team

At PNC, our people are our greatest differentiator and competitive advantage. We are united in delivering the best experience for our customers, working together to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success.

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

Work location

Work model: On-site

location_on

Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States

Cincinnati, Ohio

Key Responsibilities

  • check_circleIdentify banking opportunities and refer customers to appropriate branch staff
  • check_circleAssist the Branch Manager in performance management and new hire selection
  • check_circleAdhere to all policies and procedures while demonstrating sound judgment
  • check_circleAssess and manage risks associated with business objectives and activities

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Skills, education and keywords

Skills: Banking, Customer Experience, Customer Service, Fraud Detection And Prevention.

Education: High school diploma or GED preferred, but not required.

Frequently asked questions about Lead Teller at PNC

What does a Lead Teller at PNC do?expand_more
In this Lead Teller at PNC role, you will identify banking opportunities and refer customers to appropriate branch staff; assist the branch manager in performance management and new hire selection; adhere to all policies and procedures while demonstrating sound judgment; and assess and manage risks associated with business objectives and activities.
What are the requirements for this Lead Teller role?expand_more
PNC is looking for candidates who meet the following requirements: 1+ years of related experience; High school diploma or GED (or equivalent combination of education, certification, and experience); No degree required; No required certification(s); No required license(s); and Not eligible for employment visa sponsorship or STEM OPT.
Where is the Lead Teller role at PNC located?expand_more
Lead Teller at PNC is based in Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States. This is a on-site role.
check_circle
Ensure teller and branch daily operations and maintenance transactions are completed accurately
  • check_circleConduct lobby engagement activities to connect with customers and position products
  • check_circleCoach, mentor, and lead tellers to deliver a unique customer experience
  • Requirements

    • verified1+ years of related experience
    • verifiedHigh school diploma or GED (or equivalent combination of education, certification, and experience)
    • verifiedNo degree required
    • verifiedNo required certification(s)
    • verifiedNo required license(s)
    • verifiedNot eligible for employment visa sponsorship or STEM OPT

    Nice to Have

    Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

    Benefits & Perks

    check_circleMedical, prescription drug coverage with Health Savings Account, dental, and vision optionscheck_circleEmployee and spouse/child life insurancecheck_circleShort and long-term disability protectioncheck_circle401(k) with PNC match, pension, and stock purchase planscheck_circleDependent care reimbursement accountcheck_circleBack-up child and elder carecheck_circleAdoption, surrogacy, and doula reimbursementcheck_circleEducational assistance including select programs fully paidcheck_circleRobust wellness program with financial incentivescheck_circlePaid time off including up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days
    PNC cover image
    PNC logo
    Company

    PNC

    Industry

    Financial Services

    Headquarters

    Pittsburgh, Pennsylvania

    Open Roles

    4

    PNC is a financial services company headquartered in Pittsburgh, Pennsylvania. The organization operates within the banking and wealth management sectors, offering a range of financial products and services designed to manage personal and business finances. Its core mission centers on simplifying financial management for clients, allowing them to focus on other aspects of their lives while the institution handles routine monetary tasks. The company serves individual consumers, small businesses, and large enterprises across various markets. PNC provides tools for savings, lending, and investment management to help maintain financial stability. By prioritizing efficient and straightforward financial solutions, the firm aims to reduce complexity for its customers. Operations are supported by a network of branches and digital platforms accessible to clients seeking reliable banking services in the United States.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    1+ yrs (Mid Level)

    Education

    High school diploma or GED preferred, but not required

    Job Type

    Full-Time

    Skills Required

    BankingCustomer ExperienceCustomer ServiceFraud Detection And Prevention
    Not Disclosedarrow_forward
    Is this Lead Teller job remote, hybrid, or on-site?
    expand_more
    PNC has listed this Lead Teller role as on-site.
    How much experience is required for this Lead Teller role?expand_more
    Lead Teller at PNC typically requires 1+ years of relevant experience at the mid level level.
    What skills do you need for the Lead Teller role at PNC?expand_more
    Key skills for Lead Teller at PNC include Banking; Customer Experience; Customer Service; and Fraud Detection And Prevention.
    What education is required for Lead Teller at PNC?expand_more
    Educational requirements for this role: High school diploma or GED preferred, but not required.
    What category does the Lead Teller role belong to?expand_more
    Lead Teller at PNC is part of the customer services job category on Recrutus.

    About PNC

    PNC is a financial services company headquartered in Pittsburgh, Pennsylvania. The organization operates within the banking and wealth management sectors, offering a range of financial products and services designed to manage personal and business finances. Its core mission centers on simplifying financial management for clients, allowing them to focus on other aspects of their lives while the institution handles routine monetary tasks. The company serves individual consumers, small businesses, and large enterprises across various markets. PNC provides tools for savings, lending, and investment management to help maintain financial stability. By prioritizing efficient and straightforward financial solutions, the firm aims to reduce complexity for its customers. Operations are supported by a network of branches and digital platforms accessible to clients seeking reliable banking services in the United States.

    Browse more roles: All PNC jobs, customer services jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in ColoradoAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsAccounting & Finance jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsEnglish jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility