Food and Beverage Operations Lead — Orlando, FL at

About the Team

Universal Orlando Resort is a place where imagination comes to life. Our Food & Beverage team is dedicated to creating memorable dining experiences for millions of guests, ensuring every visit is filled with exceptional service and high-quality food. We operate across various venues within the resort, maintaining a positive and welcoming environment for both our guests and our team members.

About the Role

This position serves as a vital support to venue management, helping to direct and coordinate daily operations across assigned Food & Beverage locations. You will be the backbone of the venue's daily rhythm, ensuring that everything from opening and closing procedures to inventory management runs smoothly. Your role is essential in maintaining a positive environment for guests while providing work direction and assistance to team members.

In this role, you will partner with venue leadership to ensure all facilities, materials, and team members are ready for daily service. You will be responsible for monitoring waste, processing shipments, and completing spot audits to uphold the highest standards of cleanliness and operational efficiency. Beyond operations, you will play a key part in training new and current team members, offering "in the moment" guidance and feedback to help everyone excel in their duties.

Hiring Process

To apply for this opportunity at Universal Orlando Resort, please submit your application through our official careers portal. We review applications on a rolling basis and look forward to learning more about your background and enthusiasm for the hospitality industry.

Equal Opportunity

Universal Orlando Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Work location

Work model: On-site

Embassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States

Orlando, Florida

Key Responsibilities

check_circlePerform daily opening and closing of venues
check_circleProcess shipments and manage inventory movement
check_circleMonitor waste and complete end of day processes
check_circleProvide exceptional guest service and food quality
check_circleProvide work direction and monitor team member performance
check_circleTrain new and current team members on operational duties
check_circleConduct audits for PPE, EHS, and food safety standards
check_circleEnsure team readiness and maintain facility cleanliness

Requirements

verifiedHigh school degree or GED
verified1+ years of experience in cash handling, retail sales, or food service

Skills, education and keywords

Skills: Cash Handling, Retail Sales, Food Service, Inventory Movement, Ppe, Ehs, FSS.

Education: High school degree or GED required.

Frequently asked questions about Lead - Food & Beverage Operations at Universal Orlando Resort

What does a Lead - Food & Beverage Operations at Universal Orlando Resort do?expand_more

A Lead - Food & Beverage Operations at Universal Orlando Resort is responsible for the following: Perform daily opening and closing of venues; Process shipments and manage inventory movement; Monitor waste and complete end of day processes; and Provide exceptional guest service and food quality.

What are the requirements for this Lead - Food & Beverage Operations role?expand_more

To qualify for the Lead - Food & Beverage Operations at Universal Orlando Resort position, applicants should have: High school degree or GED; and 1+ years of experience in cash handling, retail sales, or food service.

Where is the Lead - Food & Beverage Operations role at Universal Orlando Resort located?expand_more

Lead - Food & Beverage Operations at Universal Orlando Resort is based in Embassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States. This is a on-site role.

Is this Lead - Food & Beverage Operations job remote, hybrid, or on-site?expand_more

Universal Orlando Resort has listed this Lead - Food & Beverage Operations role as on-site.

How much experience is required for this Lead - Food & Beverage Operations role?expand_more

Lead - Food & Beverage Operations at Universal Orlando Resort typically requires 1+ years of relevant experience at the lead level.

What skills do you need for the Lead - Food & Beverage Operations role at Universal Orlando Resort?expand_more

Key skills for Lead - Food & Beverage Operations at Universal Orlando Resort include Cash Handling; Retail Sales; Food Service; Inventory Movement; Ppe; Ehs; and FSS.

What education is required for Lead - Food & Beverage Operations at Universal Orlando Resort?expand_more

Educational requirements for this role: High school degree or GED required.

What category does the Lead - Food & Beverage Operations role belong to?expand_more

Lead - Food & Beverage Operations at Universal Orlando Resort is part of the hospitality & catering job category on Recrutus.

Lead - Food & Beverage Operations