Lead Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
This position serves as a vital operational hub at the Circle K location in Alliance, Ohio, ensuring a seamless experience for customers while maintaining the highest standards of facility and financial control. As a key team member, you will act as a primary point of contact, guiding shoppers through their daily needs with courtesy and efficiency. The role extends beyond basic transactions; it involves managing the flow of the store, supervising customer service representatives during shifts, and upholding the brand's reputation for cleanliness and safety.
You will be the face of the store, greeting customers warmly and offering assistance with everything from fuel transactions to lottery and money order services. Your day will involve a dynamic mix of responsibilities, from managing inventory and merchandising to handling cash controls and resolving operational discrepancies. In the absence of the Store Assistant Manager, you will step up to coach new employees, adjust staffing to manage customer traffic, and ensure the fast food service area runs smoothly. This role is designed for someone who thrives in a fast-paced environment and takes pride in keeping the store running efficiently from open to close.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleMaintain store cleanliness and inspect facilities for safety and proper working order
- check_circleReceive and verify vendor deliveries while maintaining adequate stock levels
- check_circlePlace advertising and pricing signage throughout the facility
Similar Job Opportunities
Skills, education and keywords
Skills: Cash Register, Computer Keyboard, Arithmetic Operations, Fuel Console, Lottery Machines, Money Order Machine, Telecom Transactions, Hand-Truck, Ladder.
Education: High school diploma or GED preferred.
Frequently asked questions about Lead Customer Service Representative at Circle K
What does a Lead Customer Service Representative at Circle K do?expand_more
In this Lead Customer Service Representative at Circle K role, you will maintain store cleanliness and inspect facilities for safety and proper working order; receive and verify vendor deliveries while maintaining adequate stock levels; place advertising and pricing signage throughout the facility; and supervise customer service representatives and coach new employees on company standards.
What are the requirements for this Lead Customer Service Representative role?expand_more
Circle K is looking for candidates who meet the following requirements: High school diploma or GED preferred; Experience in retail sales preferred; and Ability to perform basic arithmetic operations (add, subtract, multiply, divide) preferred.
Where is the Lead Customer Service Representative role at Circle K located?expand_more
Lead Customer Service Representative at Circle K is based in On-site. This is a on-site role.