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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Lead Customer Service Representative
Circle K logo

Lead Customer Service Representative

Not Disclosed•Full-TimeOn-site

location_on4166, Hunteridge Lane, West Brook, Kannapolis, Cabarrus County, North Carolina, 28081, United States

Apply Now

About the Team

Circle K is a large, stable employer dedicated to providing fast and friendly service to our customers. We foster a fun, energetic, and motivated environment where team members can grow their careers through task variety and continuous learning.

About the Role

As a Lead Customer Service Representative, you will be the face of our store, greeting customers and ensuring a high standard of service. This role is designed for those who desire to be challenged and work in a fast-paced setting. You will not only handle core duties like running the register, making purchase suggestions, and assisting with our food program, but you will also gain valuable entry-level management experience by leading shifts on a regular basis.

There is never a dull moment in this position. You will work across various areas of the store, both inside and out, to maintain high standards for store appearance. Success in this role requires the ability to think quickly, solve problems creatively, and collaborate with a team to accomplish daily goals while keeping the atmosphere fun and engaging.

Hiring Process

To join our team, please submit your application through our official channels. If you require assistance completing any forms or need an accommodation to participate in the application process due to a disability, please inform our Human Resources Representative. We utilize the federal E-Verify program to check work eligibility.

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. We comply with the Americans with Disabilities Act (ADA) and all state and local disability laws. We consider qualified applicants regardless of background and are committed to providing reasonable accommodations as long as they do not impose an undue hardship on the Company.

Work location

Work model: On-site

location_on

4166, Hunteridge Lane, West Brook, Kannapolis, Cabarrus County, North Carolina, 28081, United States

Kannapolis, North Carolina

Key Responsibilities

  • check_circleGreet customers and provide friendly service

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Skills, education and keywords

Skills: Cashiering, Sales.

Education: High School Diploma or equivalent.

Frequently asked questions about Lead Customer Service Representative at Circle K

What does a Lead Customer Service Representative at Circle K do?expand_more
A Lead Customer Service Representative at Circle K is responsible for the following: Greet customers and provide friendly service; Make product purchase suggestions to customers; Maintain high standards for store appearance; and Participate in the store food program operations.
What are the requirements for this Lead Customer Service Representative role?expand_more
Circle K is looking for candidates who meet the following requirements: High School Diploma or equivalent; Retail and customer service experience; Entry level management experience; and Sales associate or cashiering experience.
Where is the Lead Customer Service Representative role at Circle K located?expand_more
Lead Customer Service Representative at Circle K is based in 4166, Hunteridge Lane, West Brook, Kannapolis, Cabarrus County, North Carolina, 28081, United States. This is a on-site role.
Is this Lead Customer Service Representative job remote, hybrid, or on-site?expand_more
bookmark
  • check_circleMake product purchase suggestions to customers
  • check_circleMaintain high standards for store appearance
  • check_circleParticipate in the store food program operations
  • check_circleCollaborate with the team to accomplish daily goals
  • check_circleOperate the register and process cash transactions
  • check_circleLead shifts and supervise entry-level employees
  • Requirements

    • verifiedHigh School Diploma or equivalent
    • verifiedRetail and customer service experience
    • verifiedEntry level management experience
    • verifiedSales associate or cashiering experience

    Nice to Have

    Retail and customer service experience, entry level management experience, sales associate or cashiering experience, high school diploma or equivalent, motivation to advance in your career, willingness to learn and have fun.

    Benefits & Perks

    check_circleMedical, Vision, Dental, & Life Insurancecheck_circleShort & Long Term Disability Coveragecheck_circleFlexible Schedulescheck_circle401K With a Competitive Company Matchcheck_circleFlexible Spending/Health Savings Accountscheck_circleTuition Reimbursementcheck_circlePaid Comprehensive Training
    Circle K logo
    Company

    Circle K

    Industry

    customer services

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    Lead

    Education

    High School Diploma or equivalent

    Job Type

    Full-Time

    Skills Required

    CashieringSales
    Not Disclosed
    arrow_forward
    Circle K has listed this Lead Customer Service Representative role as on-site.
    How much experience is required for this Lead Customer Service Representative role?expand_more
    Candidates for Lead Customer Service Representative at Circle K should have lead.
    What skills do you need for the Lead Customer Service Representative role at Circle K?expand_more
    Key skills for Lead Customer Service Representative at Circle K include Cashiering; and Sales.
    What education is required for Lead Customer Service Representative at Circle K?expand_more
    Educational requirements for this role: High School Diploma or equivalent.
    What category does the Lead Customer Service Representative role belong to?expand_more
    Lead Customer Service Representative at Circle K is part of the customer services job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL-A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility